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Analytical Skills Process Mapping Business Process Consultant
(Jobs in San Fran
 
Requirement id 70241
Job title Consultant
Job location in San Francisco, CA
Skills required Demonstrate Knowledge And Experience With IT Processes And Concepts, Collaborative Environment, Self Starter, Analytical Skills Process Mapping Busine
Open Date 29-May-2018
Close Date
Job type Contract to Hire
Duration 12 Months
Compensation DOE
Status requirement not found
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Consultant: Demonstrate Knowledge And Experience With IT Processes And Concepts, Collaborative Environment, Self Starter, Analytical Skills Process Mapping Busine

Job Description :

Business Process Consultant 2

Deposit Product Group (DPG) offers innovative checking, savings and payment solutions that form the core of our customers relationship with Wells Fargo and fulfill a broad array of their financial needs. We make our products and services intuitive so they are simple to use and fully integrated to deliver a superior customer experience through all of our channels.

DPG is seeking a high caliber individual to join the Deposit Experience and Efficiency Program Office to identify, measure and solve opportunities to improve our customers experience. This role requires an individual with a strong business process background and the ability to survey various sources of data, uncover high impact opportunities and recommend solutions as a proponent of our customers.

Responsibilities include:

• Strategic end-to-end thinking; ability to understand the full flow of activities that impact the customer experience

• Partner with data analytics teams to define, develop, and measure data for evaluation and tracking

• Create leadership presentations and business cases that translate visions and strategies into consumable stories

• Building productive partnerships with cross functional teams and/or various levels of management

• Organizes, leads, and facilitates cross-entity, enterprise wide redesign initiatives that will encompass an end to end analysis and future state redesign that requires specialized knowledge or skill critical to the redesign effort.

• Develops root cause analysis and business case for proposed technology, staff and structure changes, including cost estimates.

• Establishes standards for measuring performance against process requirements.

• Produces new process improvement techniques and services.

• Develops metrics that provide data for process management indicators for future improvement opportunities.

• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.

• Drives business awareness of customer experience and efficiency opportunities and solutions


Basic Qualifications: 10+ years business analysis experience and or 7+ years business process engineering

experience.

Minimum Qualifications:

• Strong understanding of financial controls and risk.

• Demonstrated experience in business process, process mapping or implementing process change focused on improving the customer experience

• Proven discovery and analytical skills, examining various types of data and evidence (objective, subjective, qualitative, quantitative, etc.), and developing recommendations based on the findings

• Self-starter with an excellent balance of organizational, strategic management and execution skills, managing multiple priorities in a timely manner

• Demonstrated ability to work independently and efficiently with minimal direction or oversight in a matrixed, highly cross-functional, collaborative, and disbursed organization

• Experience working with data analytics teams to define, develop, and measure data for evaluation and tracking
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 70241 while calling.
 
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(Consultant: Demonstrate Knowledge And Experience With IT Processes And Concepts, Collaborative Environment, Self Starter, Analytical Skills Process Mapping Busine in San Francisco, CA)
     
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