Administrator (Jobs in Denver, CO)   Requirement id 136244 Job title Administrator Job location in Denver, CO Skills required Deskside Support, Desktop Operating Systems, Associates Degree, Open Date 07-Sep-2022 Close Date Job type Contract Duration 10 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Administrator: Deskside Support, Desktop Operating Systems, Associates Degree, start date:9/12/2022 End date:06/30/2023 submission deadline:09/09/2022 client info : OIT Note: * Candidate Must Be Local * Remote Position Description: This position assists in providing technical support to CSP, which includes the use of OITs incident/change order system and the following activities: Assist in the mission and support of the CAD (Computer Automated Dispatch) application and systems. Monitor and follow up on assigned incidents/problems/change orders in CAD queue Follow up on resolved/closed tickets to ensure customer satisfaction Provide support for hardware and software issues over the phone, in person and/or remotely Provide resolution and assistance for current operating systems (Windows 10). Deploy new or rebuilt computers and technology equipment based on OIT and agency security and operational policies Support desktop, laptop and tablet users and solves problems with Microsoft, Adobe, Java, and other software in the production environment. Provide answers to end-users by researching answers; assist with training, and guiding users through corrective steps by direct assistance Assist with collaborating with Network, Application, Database and Server teams to resolve issues for assigned agencies. Respond to and correct computer system (hardware) related issues in cooperation with OITs Deskside support team. Provide resolution, assistance and limited training to standard supported applications: Productivity software Internet Browser applications Antivirus-Security programs Proprietary applications and systems Receive and/or log service incidents into ticketing system. Reassign incident tickets related to other Information Technology Groups for further support IT and Customer Service Management - 5% Primary job responsibility: Application Development and Support Required tasks to fulfill primary responsibility: · Consult with Solution Architects, Solution Engineers, and others as appropriate to design applications in line with OIT strategies (e.g., Cloud First, Mobile First, Secure Colorado, etc.). · Collaborate with Business Analysts, Customers, Project Managers, and others as appropriate to assist in the creation of estimates and timelines for assigned application development projects and tasks. · Develop applications in line with business requirements using Agile or Waterfall methodologies as needed. Perform coding (in-house applications) or configuration management (COTS applications) in accordance with standards and best practices and further minimize defects through disciplined unit testing. · Coordinate update releases and other system changes, contribute to the implementation of break/fix solutions, and update documentation and configuration information related to changes as needed throughout the life cycle. · Organize, build, and validate all segments of the code related to a specific build (release) for final User Acceptance Testing. · Ensure development activities within the positions scope of responsibility are consistent with established service portfolio policies, procedures, standards and guidelines. · Determine the best approach in the development of an applications code to meet the customers current requirements and anticipate future enhancement needs. · Identify and recommend changes to development policies, processes, templates and standard operating procedures to improve the overall quality of work delivered. · Collaborate across a matrix management environment with other developers and other OIT department staff as needed. Must understand lines of authority and follow protocol to engage ot   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 136244 while calling.   Other jobs in CO: Denver (5), Fort Collins (1),    Deskside Support job openings in other states Jobs List Sr Field Tech (Desk Side) Support Analyst - 56695 Create date: 15-Nov-2021 start date:11/22/2021 End date:06/30/2022 submission deadline:11/21/2021 client info : APS - IT Description: Senior Field Tech (Desk Side) Support Analyst we are seeking the services of a Senior Field Tech (Desk Side) Support Analys.... 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