Jira Agile Coach Agile Process Customer Relationship Management Manager (Jobs i   Requirement id 136626 Job title Manager Job location in Hartford, CT Skills required Project Planning, Issue Management, Team Management, Jira Agile Coach Agile Process Customer Open Date 26-Sep-2022 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Manager: Project Planning, Issue Management, Team Management, Jira Agile Coach Agile Process Customer start date:11/1/2022 End date:10/31/2023 submission deadline:10/31/2022 client info : CT DAS Note: * Position Location: Remote Description: The Lead Scrum Master will provide support across various cross-functional project teams focused on driving the end-to-end digital product lifecycle for features and products improving the overall online experience for the state. The Lead Scrum Master will establish best practices to streamline the scrum processes and standards, coach teams across the organization and create a consistent method of work estimation/story point calculations. The work supports the Digital Product Manager in managing project scope and schedule, project status report, change management, governance, role identification, and business communication with the stakeholders. Experiences Required for This Role Project Planning & Management – At least 5 years of experience and use cases with the following: • Facilitate regularly recurring scrum-of-scrums • Coach teams and stakeholders in lean/agile practices and mindset • Coordinate interdependencies across project teams • Obtain and provide visibility into progress and impediments, escalating where appropriate • Ensure cross-team alignment to program goals with clear and consistent communication • Defining project scope and schedule across various digital projects • Focusing on regular and timely delivery of value and ensuring sprints are completed on-time • Organizing and leading project status and working meetings • Ability to write and review detailed documentation (requirements documents, weekly/monthly reports, meeting notes, etc.) • Communicating plan deviations • Provide feedback on team resourcing to improve efficiency and reduce bottlenecks • Championing ongoing process improvement initiatives Risk/Issue Management & Mitigation – At least 5 years of experience and use cases with the following: • Identifying and mitigating plans • Resolving issues to keep the project moving • Proactively avoiding risks • Ensuring the team meets required policies • Making recommendations for continuous improvement Product Manager Support – At least 5 years of experience and use cases with the following: • Supporting the Product Manager in managing expectations for project deliverables • Managing stakeholder communications • Helping to implement an effective system of project governance Team Management & Team Building – At least 5 years of experience and use cases with the following: • Assisting in team development while holding teams accountable for their commitments • Assigning tasks to individuals and balancing the workload across teams • Leveraging organizational resources to improve team and individual capacity for project work • Ensuring team members are fully engaged in the project, making a meaningful contribution, and encouraging a sustainable pace • Motivating team members Digital Platforms, Tools and Discipline – At least 3 years of experience and use cases with the following: • Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration • Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback • Leading documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change • Usage of productivity, communication, and analysis tools to manage iterative del   Call 502-379-4456 Ext 100 for more details. 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