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LAN Networks Experience Troubleshooting Written And Verbal Communication Skills Co
 
Requirement id 135477
Job title Consultant
Job location in Waterbury, CT
Skills required Desktop Support Engineer, Active Directory, Network Services, LAN Networks Experience Troubleshooting
Open Date 01-Aug-2022
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Desktop Support Engineer, Active Directory, Network Services, LAN Networks Experience Troubleshooting

start date:8/18/2022
End date:12/31/2022

submission deadline:08/18/2022

client info : CT DOC

Note:

* Candidate Must Be Local

Description:

The project requires one full-time level 1 Computer Technician (helpdesk /LAN technician)

Required Skills/Experience:

All applicants for this Statement of Work must have a minimum of 2 years of experience in computer hardware/software/LAN network installation and troubleshooting. Please indicate knowledge and experience related to these areas on résumés.

Expert in building laptops, tablets, desktops with MS Windows 10 operating system

Proven record installing and troubleshooting software in Windows environment: MS Office, Web browsers, end user equipment such as printers (Toshiba, HP) and scanners (Fujitsu, HP)

Proven record working with wired and wireless LAN networks, CAT5 – CAT6 cabling, network drivers installation and troubleshooting, connecting new users to the domain
Basic knowledge of teleconferencing using MS Teams and ZOOM
Ability to document, track and monitor end user problems to facilitate a timely resolution
Good written and verbal communication skills with ability to provide extensive documentation as needed
Strong experience writing documentation
Strong ability to work with staff of varying skill levels (executive, technical and non-technical)

Nice to Haves:

A+ Certification
CCNA Certification

ADMINISTRATIVE CONSIDERATIONS

Contract Timeline and Work Schedule: BOPP expects to engage the local consultant (CT Residents or consultants willing to relocate to CT) as soon as the paper work is processed), and last for 6 months, with the possibility of an extension based on BOPPs needs. All work will be performed in eight (8) hour shifts, 5 days per week, between 8:00am and 4:30pm on normal scheduled business days (Monday to Friday), excluding State holidays and furlough days. Payment will be on a time and material basis and paid only for hours worked. Expectations on work schedule will be set by the consultant. Failure to do so will result in nonpayment.

Deliverables: The descriptions under “Scope of Work” form a guide to the anticipated work, as it is currently envisioned. These tasks may be adjusted, reduced or expanded as the project progresses through various phases. The consultant(s) shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.

State Resources and Oversight: The State will provide support and guidance to the consultant(s) selected for this project. The BOPP ITA2 will be responsible for coordination of resources and services with consultant.

The consultant(s) will:

Maintain project communications
Comply with BOPP/DOC policies and procedures
Review and provide feedback on measurable and achievable deliverables daily; review timelines with the project manager
Provide daily status on the deliverables for the day
Work with team members to facilitate technical sessions
Address and/or escalate issues or risks to deliverables in a timely manner to prevent delays in schedules
Use the BOPP/DOC-supplied shared site to store and collaborate on project documentation

Be responsible for reviewing project tasks, schedules, and resources and make changes or additions, as appropriate; measuring and evaluating progress against the Project Management Plan (PMP) with BOPP

Address and resolve deviations from the PMP
Participate in regularly scheduled project status meetings
Prepare and submit Weekly Status Reports to the BOPP IT Manager
Follow the Project Change Contr
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135477 while calling.
 
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(Consultant: Desktop Support Engineer, Active Directory, Network Services, LAN Networks Experience Troubleshooting in Waterbury, CT)
     
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