Windows XP Specialist (Jobs in Dover, DE)   Requirement id 9819 Job title Specialist Job location in Dover, DE Skills required Break/Fix Experience, TroubleShooting Skills, Windows 7, Windows XP Open Date 08-May-2012 Close Date Job type Contract Duration 2 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Specialist: Break/Fix Experience, TroubleShooting Skills, Windows 7, Windows XP [Note: Start Date : 05/14/12 End Date : 07/02/12] Description: Short Description: The Desktop Support Specialist supports in-house teams and responds in person to helpdesk tickets. Complete Description: -Qualified candidates must have break-fix experience and ghosting skills. Responsibilities: • Responsible for the execution of DTI Service Desk contact, problem, incident and request management policies and procedures. • Responsible for the diagnosis, troubleshooting and tracking of all computer-related incidents. • Responsible for escalating problems and incidents to designated level 2 and level 3 support entities. • Responsible for reporting incident status and system outage notifications to customers, technical staff and applicable management entities. • Responsible for logging incidents and problem resolution activities into a computerized tracking system. • Responsible for maintaining a robust and accurate knowledge base repository. • Responsible for providing hands-on PC and peripheral equipment troubleshooting, repair and installation support. • Responsible for generating help desk related performance statistics, as required. • Responsible for training support staff, as required. • Responsible for performing other tasks, as assigned. Required Skills: * Working in a computer technical environment * Prior Break/Fix experience with PC/Servers * Experience troubleshooting, installing, upgrading, and repairing PCs * Windows XP * Windows 7 Desired Skills: * TCP/IP Networking skills * Automated help desk application tools (for ticketi response) * Experience with comprehending functional and technical documentation * Customer service, oral, and written communication   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 9819 while calling.   Other jobs in DE: Dover (1), Wilmington (3),    Break/Fix Experience job openings in other states Jobs List DHHS EHR Beaker Project Manager- Expert (735173) Create date: 06-May-2024 No of Submissions : 1 Start date : 05/06/2024 End date : 05/06/2025 Submission deadline : 05/07/2024 Client info : NCDHHS Note : * Remote Description : The North Carolina Department of Health and Human Services requi.... (This job is for - job Jobs in NC Raleigh Manager - (in Raleigh, NC))     (Specialist: Break/Fix Experience, TroubleShooting Skills, Windows 7, Windows XP in Dover, DE)

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