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TroubleshootResolve Hardware And Software Issues Specialist
(Jobs in Dover, DE)
 
Requirement id 10140
Job title Specialist
Job location in Dover, DE
Skills required Microsoft Windows 2008, Microsoft XP, Microsoft Office 2007/2010, TroubleshootResolve Hardware And Softwar
Open Date 04-Jun-2012
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Specialist: Microsoft Windows 2008, Microsoft XP, Microsoft Office 2007/2010, TroubleshootResolve Hardware And Softwar

[Note : Start Date : 07/02/2012
End Date : 06/28/2013]

Description :

Short Description:

This Product Specialist is the troubleshooting expert for the tolls collection PC/Network/Hardware infrastructure for the State of Delaware.

Complete Description:

The Product Specialist is the expert for a technical development or execution environment product or set of products. The primary responsibility of a Product Specialist is to ensure the availability and facilitate the productive use of a product for Application Teams or end users. Years of Relevant Experience: 1 to 2 years
Preferred Education: 4 year college degree or equivalent technical study.
Role Description:

Tolls support position is responsible for day to day support of:
•Status and maintenance of all toll system hardware at all locations.
•Toll System Application installation, configuration, and maintenance at all locations.
•Tolls CCTV. Monitoring, configuration, and maintenance of all locations DVRs, monitors, and infrastructure.
•Video Transaction Data Multiplexor monitoring, configuration, and maintenance for all locations.
•Monitors toll systems backups at all locations.
•E-ZPass Customer Account Management System monitoring and maintenance for all Tolls locations.
•Tolls Desktop installation, configuration, and repair at all locations.
•Tolls network management for all locations.
•Analytical and customer service skills.
•Communicate accurate and useful status updates.
•Ability to work in a team environment.
•Complete assigned tasks.
•Strong communication skills; both written and spoken

This is a position that requires the ideal candidate to possess:
Ability to be creative and learn new, proprietary technologies
Work with specialized hardware and peripherals that require ingenuity
Function as a friendly face of customer service to the tolls representatives
Travel between Newark, DE and Dover, DE as needed for support of on-site systems (frequent, but not necessarily daily).
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 10140 while calling.
 
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(Specialist: Microsoft Windows 2008, Microsoft XP, Microsoft Office 2007/2010, TroubleshootResolve Hardware And Softwar in Dover, DE)
     
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