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Multiple Software And Graphics Packages Knowledge Manager
(Jobs in Tallahassee,
 
Requirement id 93179
Job title Manager
Job location in Tallahassee, FL
Skills required Maintaining SharePoint 365 Sites, Technical Writing, Business Administration, Multiple Software And Graphics Packages
Open Date 31-May-2019
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Manager: Maintaining SharePoint 365 Sites, Technical Writing, Business Administration, Multiple Software And Graphics Packages

Note: Exhibit B: Resume Self-Certification Form must be submitted.

Submission Deadline: 6/9/2019 1:30 AM EST
Start Date: 7/1/2019
End Date: 6/30/2020

Client: Florida Department of Transportation

Description:

Scope:

4 Scope of Services

Facilitates the optimization of business unit performance by enhancing the alignment between business processes and information technology. Participates in continuous review and update to ensure that processes meet changing business unit conditions. Identifies processes for improvement, documents existing processes, identifies and analyzes gaps between current processes and the desired state, designs new processes, develops process performance measures and plans the transition to a new process. May provide input on future use of technology and business process improvements.

5 Education

Bachelors Degree in Journalism, Technical Writing, Business Administration, or other related field. Or equivalent work experience.

6 Experience

Typically has 3 to 5 years of business or technical writing experience and working knowledge of multiple software and graphics packages. Experience maintaining SharePoint 365 sites. Experience in the development of information technology or business rule policies and procedures is required.

7 Primary Job Duties/ Tasks

1. Manages the development, review, and update of IT related procedures (methods and practices)
2. Consults with program representatives in reviewing operations to identify issues with processes and procedures through the conduct of targeted quality assurance reviews
3. Assists with on-going efforts in monitoring and reviewing internal controls and processes for both operational and managerial activities to ensure proper standards, procedures, and policies are addressed to provide for continual improvement
4. Organizes and facilitates the completion of special projects as assigned
5. Conducts studies as directed to identify issues, compile data and reports, and to answer questions regarding the efficacy of Office of Information Technology services, management decisions, and other information
6. Assists with the support of various SharePoint 365 sites, lists, and document libraries

8 Job Specific Knowledge Skills and Abilities (KSAs):

1. Ability to lead independent project support efforts with an enterprise perspective
2. Excellent communication skills in interacting and collaborating directly with customers
3. Ability to use office automation tools (Microsoft Office 2013, SharePoint 2010 and 2013, Email/Calendar, etc.)
4. Ability to plan, organize, coordinate, and prioritize work assignments
5. Skill in interpreting and communicating technical information both verbally and in writing
6. Ability to develop and manage technical documentation in accordance with the Departments standards
7. Ability to create and maintain SharePoint sites using SharePoint 2010 and 2013 to include automation tasks and workflows, etc.

9 General Knowledge Skills and Abilities (KSAs):

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:
1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
3. Decision Making: Makes sound, well-informed, and objective decisions.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 93179 while calling.
 
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(Manager: Maintaining SharePoint 365 Sites, Technical Writing, Business Administration, Multiple Software And Graphics Packages in Tallahassee, FL)
     
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