Helpdesk Software O365 Core Applications Analyst (Jobs in Atlanta, GA)   Requirement id 120412 Job title Analyst Job location in Atlanta, GA Skills required Written And Oral Communication Skills, Presentation Skills, Interpersonal And Communication Skills, Helpdesk Software O365 Core Applications Open Date 16-Nov-2021 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Written And Oral Communication Skills, Presentation Skills, Interpersonal And Communication Skills, Helpdesk Software O365 Core Applications Start Date :12/6/2021 End Date :06/30/2022 Submison Deadline :11/23/2021 Client Info: DHS Note : * Agency Interview Type: Web Cam Interview Only Description : *THIS POSITION IS AN ADMINISTRATIVE ROLE, IT IS NOT A TECHNICAL SUPPORT POSITION. THIS POSITION IS ONLY TEMPORARILY REMOTE DUE TO COVIDE-19* *Local Metro Atlanta area applicants only. Position Responsibilities: •Receive and track onboard and offboard requests; check the requests for completeness and accuracy •Submit requests for Office 365 email and local Active Directory (AD) accounts for new hires through the ServiceNow system •Request setup and delivery of equipment and wireless devices •Coordinate with application teams for additional application access requests •Track progress of requests to completion and escalate to vendors (ARM) and management as needed •Review accounts for accuracy of provision or deprovision based on requests •Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN •Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested •Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards •Communicate status of processed onboard or offboard requests to hiring managers •Resolve requests within SLA while providing the highest level of customer service •Display a consistent understanding of compliance to assist in high priority escalations and requests Qualifications & Skills Required: • Associate degree in a related field or minimum 2+ years of help desk support • One-year proven experience with Office 365 Pro Plus core applications • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-aced and changing environment with occasional aggressive timelines • Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting • Detail oriented with the ability to work independently • Excellent oral, written, and interpersonal communication • Experience in performing well under pressure • Capable of working competently with personnel at multiple levels of the organization • Experience with ServiceNow and/or Okta is a plus • Must have work authorization that allows candidate to work in the United States   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120412 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Written And Oral Communication Skills job openings in Atlanta, GA Jobs List IT Administrative Support - 63661 Create date: 19-Nov-2024 No of Submissions : 1 Start date : 11/19/2024 End Date : 06/30/2025 Submission deadline : 11/21/2024 Client Info : APS - IT Note: * Position Location : On Site Description : IT Administrative Support Purpose: The Atlanta Pub.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Project Administrator -62196 Create date: 06-Feb-2024 start date : 02/19/2024 End date :06/30/2024 submission deadline :02/20/2024 client info : APS - IT Note: * Position Location: On Site Description : The Atlanta Public School System is seeking the services of a Project Ad.... 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(This job is for - job Jobs in GA Atlanta Administrator - (in Atlanta, GA)) Sharepoint On Premise Administrator - 54643 Create date: 03-Apr-2019 This position will be for a 6 month period reporting to the IT Manager and working with the full-time Sharepoint Administrator. The candidate will be responsible for a variety of tasks associated with the administration and maintenance of our Sharepoint 2013 On Premise farm and applications built in Sharepoint. Some of these tasks will.... (This job is for - SharePointTroubleshoot Jobs in GA Atlanta Administrator - (in Atlanta, GA))    Written And Oral Communication Skills job openings in other states Jobs List NCDIT - Data Quality IT Project Manager (740811) Create date: 10-Dec-2024 Remote No of Submissions : 2 Start date : 10/01/2024 End Date : 10/01/2025 Submission deadline : 12/11/2024 Client Info : NCDIT Note: * Agency Interview Type: Webcam Interview Only Description : Plan, execute, and oversee data quality projects to ensu.... (This job is for - Project Manager Jobs in NC Raleigh Manager - (in Raleigh, NC)) VDH Business Analyst 2 (749290) Create date: 04-Nov-2024 Remote No of Submissions : 2 start date : 11/04/2024 End date : 06/30/2025 submission deadline : 11/7/2024 client info : VDH Note: * Agency Interview Type: Web Cam Interview Only Description : 1. Ge.... (This job is for - Business Analyst Jobs in VA Richmond Analyst - (in Richmond, VA)) DOC - HRIS Analyst (750154) Create date: 31-Oct-2024 No of Submissions : 2 Start date : 11/11/2024 End Date : 12/31/2024 Submission deadline : 11/6/2024 Client Info : DOC Note: * Agency Interview Type : Both Web Cam and In Person Interview * Hybrid Description : The Human Resource Information System (H.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) Quality Assurance Analyst -136111 Create date: 16-Oct-2024 No of Submissions : 2 Start date : 10/14/2024 End Date : At least 3 Years from projected start date Submission deadline : 10/22/2024 3:00:00 PM Client Info : Job Service Note: * Max Bill Rate on Rate Card: $59.72/hour but flexible up to $101.50/hour for the right candidate job Jobs in ND Bismark Analyst - (in Bismark, ND)) VDOT Business Analyst 4 (740698) Create date: 10-Jul-2024 No of submissions :2 Start date :7/15/2024 End date :06/30/2025 Submission deadline :7/15/2024 Client info :VDOT Note: * Hybrid Description : Process Normal, Standard, Emergency, RFCs by working with ITD Developers, D.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA))    Written And Oral Communication Skills job openings in GA Jobs List Project Manager - 54268 Create date: 29-Nov-2018 Start Date:12/10/2018 End Date: 06/30/2019 Submission Deadline :12/21/2018 Client Info : APS - IT Note : DURATION: 18-24 MONTHS (End date entered as 6/30/19 to coincide with our fiscal year end but position will go longer) The Project Manager will support development, implementation, evaluatio.... (This job is for - Project ManagerK 12 Jobs in GA FloorAtlanta Manager - (in Flooratlanta, GA)) Technical Program Analyst - 54058 Create date: 21-Sep-2018 Minimum Qualifications: Network infrastructure support Google Administrative Console experience Chromebook support and configuration Good Written / Oral Communications Good Organizational Skills-Self starter with the ability to perform with minimal supervision. Travel required-willing t.... (This job is for - job Jobs in GA FloorForsyth Analyst - (in Floorforsyth, GA)) Technical Program Analyst - 52460 Create date: 26-Jul-2017 Start Date : 08/16/2017 End Date : 06/30/2018 Submission Deadline : 08/01/2017 Client Info : GaDOC Description : This position will report to the Technical Services Manager Minimum Quals: Good Written.... (This job is for - MS Office Jobs in GA Forsyth Analyst - (in Forsyth, GA)) FISVJP00010017 - Product Manager Create date: 27-Aug-2014 ** Only W2 Employee - No Subcontracting ** Can submit only Green Card and Citizens ** Can submit at higher rate *** Over Time is paid at 1.420 times OT - Extra Hours on Weekdays and Saturdays *** Double Time is paid at 2.0 times DT - Hours worked on Sundays Description: The Bille.... (This job is for - job Jobs in GA Norcross Manager - (in Norcross, GA)) (Analyst: Written And Oral Communication Skills, Presentation Skills, Interpersonal And Communication Skills, Helpdesk Software O365 Core Applications in Atlanta, GA)

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