Active Directory Support & Maintenance Analyst (Jobs in Atlanta, GA)   Requirement id 150017 Job title Analyst Job location in Atlanta, GA Skills required Systems Analyst, Microsoft Office Suite, Helpdesk Ticketing System, Active Directory Support & Maintenance Open Date 15-Oct-2024 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Systems Analyst, Microsoft Office Suite, Helpdesk Ticketing System, Active Directory Support & Maintenance Hybrid No of Submissions : 4 start date : 11/11/2024 End date : 06/30/2025 submission deadline : 10/29/2024 client info : DOAS Note: * Agency Interview Type: Either Web Cam or In Person Description : Agency: Dept. of Administrative Services General Description We are looking for a system analyst with 5 years experience or more in supporting users with IT related needs and issues. Provide technical assistance to computer users. Answer questions and resolve computer problems for users in person, via telephone and electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Coordinate and work with third party support vendors in providing assistance to computer users for a variety of technical issues including networking, end user computer hardware, communications and applications. Create incident tickets and change request tickets within a ticket management tool, monitor ticket queues and escalation of tickets beyond SLAs. Job Responsibilities • Oversee the daily performance of computer systems and applications. • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLAs until resolved. • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. • Refer major hardware or software problems or defective products to third party support vendors for service. • Develop training materials and procedures, or train users in the proper use of hardware or software. • Confer with staff, users, and management to establish requirements for new systems or modifications. Preferred Qualifications • 5+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 10, Active Directory, COTS applications. Work Schedule: The candidate must be local to Atlanta and be able to come to the office every day to work.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 150017 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Systems Analyst job openings in Atlanta, GA Jobs List GA DCBH Systems Analyst 1 (735149) Create date: 26-Apr-2024 Onsite No of Submissions : 2 start date :05/13/2024 End date :07/31/2024 submission deadline : 05/01/2024 client info : DCBH - IT Description : Dekalb County Board of Health *Local Candidates only* *On-Site required .... (This job is for - DHCP Jobs in GA Atlanta Analyst - (in Atlanta, GA))    Systems Analyst job openings in other states Jobs List System Analyst 5 - 115876 - SP Create date: 05-Apr-2023 start date : 05/01/2023 End date : 1 Years from projected start date submission deadline : 04/11 at 10am EST. client info : LEO Note : * Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Use of headphones is strongly disc.... (This job is for - JAD Jobs in MI Lansing Analyst - (in Lansing, MI)) ITSAC 529300464 Project Manager 3 -SP Create date: 12-Jan-2023 Bid URL: Note: Total estimated hours per Candidate shall not exceed 1300 hours. Submission Deadline: 1/22/2023 5:00 PM CT Start Date: 2/13/2023 End Date : 8/31/2023 Client: Texas Health and Human Services Commission (HHSC) Description: Years Required/Preferred Experience 10 Req.... (This job is for - job Jobs in TX Austin Manager - (in Austin, TX)) Business Analyst - 70307 Create date: 16-Dec-2020 We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description: The IT Senior Systems Analyst, under minimal supervision, is responsible for supporting the needs of the business by leveraging an understanding of the business and IT capabilities to assist users in formulating system requirements that meet their .... (This job is for - ImplementationMS SQL Server Jobs in NV LasVegas Analyst - (in LAS VEGAS, NV)) Senior Systems Analyst - 4118 Create date: 08-Sep-2020 Note: * On-site/Remote: On-site * Interview: Phone or video call * Please be advised responses are due no later than 9/20/20. Responsibilities Are you Tech Terrific, an innovative thinker, and have great interpersonal skills? We have a 24-month project with our client in Brooklyn, NY that requi.... (This job is for - Specifications Jobs in NY Brooklyn Analyst - (in Brooklyn, NY)) Systems Analyst Sr - IT - 53130 Create date: 24-Sep-2019 Candidate must be our W2 Employee Description: Gathers, and documents business requirements to support the design and development of technology and/or process solutions. Leverages relevant processes, technology, and subject matter experts to propose appropriate solution options. Clearly communicates issue resolution. Pe.... (This job is for - Wireframes Jobs in WA Seattle Analyst - (in Seattle, WA))    Systems Analyst job openings in GA Jobs List Systems Analyst 2 (646091) Create date: 15-Feb-2021 Start Date :02/15/2021 End Date :02/19/2021 Submission Deadline :02/19/2021 Client Info : GDC - Health Care Program Note : * Agency Interview Type : Either Web Cam or In Person * The Georgia requisition listed below has been put on hold. Description : Equivalent Jobs in GA Forsyth Analyst - (in Forsyth, GA)) Systems Analyst - 53928 Create date: 22-Aug-2018 Start Date :09/30/2018 End Date :03/29/2019 Submission Deadline :09/30/2018 Client Info : Georgia Tech Education: A Bachelors degree is required: Preferred degree in an IT related field Must be a US Citizen Systems Analyst Ove.... (This job is for - ETL Jobs in GA StAtlanta Analyst - (in Statlanta, GA)) System Requirements Analyst Atlanta - J-11-137-490 Create date: 23-Jun-2016 start date:07/01/2016 end date:07/01/2017 submission deadline:06/29/2016 description: System Requirements Analyst Must be local to Atlanta/Alpharetta, GA. Identify and document detailed System requirements by working with the appropriate Business owners, designers, developers, testers, project managers, and other.... (This job is for - job Jobs in GA ALPHARETTA Analyst - (in Alpharetta, GA)) (Analyst: Systems Analyst, Microsoft Office Suite, Helpdesk Ticketing System, Active Directory Support & Maintenance in Atlanta, GA)

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