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Remote Log InVPN Forefront Identity Manager Consultant
(Jobs in Atlanta, GA)
 
Requirement id 55802
Job title Consultant
Job location in Atlanta, GA
Skills required Technical Support, Hardware And Software Experience., Remedy Ticketing, Remote Log InVPN Forefront Identity Mana
Open Date 22-Aug-2016
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Technical Support, Hardware And Software Experience., Remedy Ticketing, Remote Log InVPN Forefront Identity Mana

Description:


The client is seeking a Help Desk Analyst to join its team! This individual will provide technical assistance to users in person, over the phone and via email.

Responsibilities of the Help Desk Analyst Include:

Provide assistance to users in need of hardware/software support
Support clients web Applications as needed
Monitor ticket queues
Assign tickets to internal and external support staff
Escalate tickets outside of the department as needed


Required Skills:


* 3+ years of professional support experience
* Experience in hardware and software troubleshooting
* Experience utilizing the Remedy ticketing system
* Experience utilizing Forefront Identity manager
* Experience with remote log in/VPN


Desired Skills:

* Professional Certification such as A+, Network+ or Windows highly preferred
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 55802 while calling.
 
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(Consultant: Technical Support, Hardware And Software Experience., Remedy Ticketing, Remote Log InVPN Forefront Identity Mana in Atlanta, GA)
     
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