Consultant (Jobs in Atlanta, GA)   Requirement id 111963 Job title Consultant Job location in Atlanta, GA Skills required Team Oriented, Interpersonal Sills, Google Analytics, Open Date 01-Dec-2020 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Team Oriented, Interpersonal Sills, Google Analytics, Start Date :12/28/2020 End Date :03/15/2021 Submission Deadline :12/04/2020 Client Info : Georgia Tech - OIT Description : This position will interact on a consistent basis with: Users of assigned physical and virtual systems including compute, network, and storage. Both internal and external, facilities, contractors and vendors. Key Responsibilities: - Field incoming problem tickets from end users to resolve server provisioning and decommissioning and asset management. - Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. - Assist with research into backup and disaster recovery products and services in support of growing services. - Data center capacity planning. - Assist in creating documentation and evangelizing of services trainings in the form of Help Article, How-To broadcasts, etc. - Develop, test and implement technical solutions. - Modify and maintain Data Center Infrastructure Manager (DCIM) application. - Prepare technical, operational and user related documentation in support of data center operations process d procedures. - Coordinate with customers for IT service delivery needs. - Plan and continuously improve service delivery process and procedures. - Will develop business continuity and disaster recovery plans based off customer needs. - Develop relationships with IT service delivery customers. - Create and analyze KPI metrics to ensure key business objectives are being met. - Perform other related duties as assigned. Specialized Skills - This position is looking for the following skills: - Hands-on knowledge of mission critical environments, compute/network/storage technologies and service delivery elements. - Proven experience with troubleshooting principles, methodologies, and issue resolution techniques - Knowledge of enterprise IT services. - Ability to develop and interpret technical documentation for training and end user procedures - Good analytical and problem-solving abilities - Ability to present ideas in business-friendly and user-friendly language - Very strong customer service orientation - Excellent written, oral, and interpersonal skills - Experience working in a team-oriented, collaborative environment. - Ability to develop and interpret metrics and Additional Information: - Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components; lifting and transporting of moderately heavy objects (50lbs.), such as computers and peripherals   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 111963 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Team Oriented job openings in Atlanta, GA Jobs List GA TECH - Systems Support Tech 1 (643412) Create date: 20-Jan-2021 Start Date :02/22/2021 End Date :05/31/2021 Submission Deadline :01/25/2021 Client Info : Georgia Tech - OIT Note : * Agency Interview Type : Either Web Cam or In Person Description : This position will interact on a consistent basis with: Users of assigne.... 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