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Consultant
(Jobs in Atlanta, GA)
 
Requirement id 111963
Job title Consultant
Job location in Atlanta, GA
Skills required Team Oriented, Interpersonal Sills, Google Analytics,
Open Date 01-Dec-2020
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Team Oriented, Interpersonal Sills, Google Analytics,

Start Date :12/28/2020
End Date :03/15/2021
Submission Deadline :12/04/2020

Client Info : Georgia Tech - OIT

Description :

This position will interact on a consistent basis with: Users of assigned physical and virtual systems including compute, network, and storage. Both internal and external, facilities, contractors and vendors.

Key Responsibilities:

- Field incoming problem tickets from end users to resolve server provisioning and decommissioning and asset
management.
- Record, track, and document the problem-solving process, including all successful and unsuccessful
decisions made, and actions taken, through to final resolution.
- Assist with research into backup and disaster recovery products and services in support of growing services.
- Data center capacity planning.
- Assist in creating documentation and evangelizing of services trainings in the form of Help Article, How-To
broadcasts, etc.
- Develop, test and implement technical solutions.
- Modify and maintain Data Center Infrastructure Manager (DCIM) application.
- Prepare technical, operational and user related documentation in support of data center operations process d
procedures.
- Coordinate with customers for IT service delivery needs.
- Plan and continuously improve service delivery process and procedures.
- Will develop business continuity and disaster recovery plans based off customer needs.
- Develop relationships with IT service delivery customers.
- Create and analyze KPI metrics to ensure key business objectives are being met.
- Perform other related duties as assigned.

Specialized Skills
- This position is looking for the following skills:
- Hands-on knowledge of mission critical environments, compute/network/storage technologies and service
delivery elements.
- Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
- Knowledge of enterprise IT services.
- Ability to develop and interpret technical documentation for training and end user procedures
- Good analytical and problem-solving abilities
- Ability to present ideas in business-friendly and user-friendly language
- Very strong customer service orientation
- Excellent written, oral, and interpersonal skills
- Experience working in a team-oriented, collaborative environment.
- Ability to develop and interpret metrics and

Additional Information:
- Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other
computer components; lifting and transporting of moderately heavy objects (50lbs.), such as computers and
peripherals
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 111963 while calling.
 
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(Consultant: Team Oriented, Interpersonal Sills, Google Analytics, in Atlanta, GA)
   
 
     
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