Customer Service Service Desk Support Consultant (Jobs in Atlanta, GA)   Requirement id 118681 Job title Consultant Job location in Atlanta, GA Skills required Customer Service Skills, Desktop/Laptop Support, Oral And Written Communication, Customer Service Service Desk Support Open Date 19-Aug-2021 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Customer Service Skills, Desktop/Laptop Support, Oral And Written Communication, Customer Service Service Desk Support start date:08/27/2021 End date:02/28/2022 submission deadline:08/30/2021 client info : APS - IT Note: * Candidate must be local or willing to commute or relocate. Description: we are seeking the services of multiple Call Center Support Reps to provide direct first-line level 1 call center support to APS schools and administrative locations. Summary: The Call Center Support Rep will work with a team of other call center support reps, under the general supervision of the Assistant Superintendent of Student Services who is responsible overall for the Call Center operations. Scope of Work/Key Responsibilities: Monitor telephone system and take calls from APS schools Log all reported incidents and forward to a Case Investigator when necessary Escalate incidents to Leadership according to established processes and procedures Track and follow-up on calls when necessary Follow established processes and procedures. Maintain exceptional customer service posture at ALL TIMES Record and submit checklists or other documentation as required Contract Duration: 4 months Skills and Qualifications: 3+ years work experience (minimum) … 5+ years preferred: Strong customer service skills Prior experience with service desk support is preferred Prior experience working as a desk side support analyst is a plus Must have clean criminal record with the ability to pass finger-print background check Must be authorized to work in the Unites States Personal Attributes: Creativity and strong attention to detail Ability to work effectively on tight deadlines, as necessary Excellent command of English language Bi-Lingual – Spanish preferred Oral and written communication skills Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers Positive, productive team player Desire to learn new skills and improve Education/Training: 3+ years experience in Service Desk support. Equivalent combination of education and experience will be considered.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 118681 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Customer Service Skills job openings in Atlanta, GA Jobs List Transportation Call Center Agent Temporary - 58961 Create date: 26-Sep-2022 start date:10/3/2022 End date:06/30/2023 submission deadline:10/07/2022 client info : APS - IT Note: * Candidate Must Be Local Description: The Atlanta Public School System is seeking the temporary services of multiple Transportat.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Senior IT Program Manager - 56514 Create date: 16-Aug-2021 start date:8/25/2021 End date:02/28/2022 submission deadline:09/03/2021 client info : APS - IT Description: we are seeking the services of a Program Manager to manage a major district-wide multi-million dollar rollout of interactive boards for o.... (This job is for - job Jobs in GA Atlanta Manager - (in Atlanta, GA)) Project Coordinator - 55336 Create date: 08-Jan-2020 start date:1/6/2020 End date:06/30/2020 submission deadline:1/10/2020 client info : APS - IT Description: Scope of Work/Key Responsibilities: • Maintaining and monitoring project plans, project schedules, work hours, budgets and expen.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Warehouse Support Technician - 55205 Create date: 30-Oct-2019 start date:11/11/2019 End date:06/30/2020 submission deadline:11/23/2019 Description: Scope of Work/Key Responsibilities: Monitor support tickets submitted for parts requests and promptly assign parts Responsible for picking up obsolete e.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Field Tech (Desk Side) Support Analyst - 55204 Create date: 30-Oct-2019 start date:11/11/2019 End date:06/30/2020 submission deadline:11/23/2019 client info : APS - IT Description Field Tech (Desk Side) Support Analyst Purpose: The Atlanta Public School System is seeking the services of multiple Field Tech Sup.... (This job is for - job Jobs in GA Atlanta Analyst - (in Atlanta, GA))    Customer Service Skills job openings in other states Jobs List Warehouse Worker -63261 Create date: 25-Sep-2024 No of Submissions : 2 start date : 10/21/2024 End date :10/20/2025 submission deadline : 10/04/2024 client info : TN TDA Note: * Position Location: On Site Description : 62920 General Laborer role .... (This job is for - job Jobs in TN Nashville Consultant - (in Nashville, TN)) Administrative Services Manager -63381 Create date: 19-Sep-2024 No of Submissions : 3 start date : 10/01/2024 End date :10/01/2025 submission deadline : 09/27/2024 client info : TN DHS Note: * Position Location: On Site * Candidate Must Be Local Description : <.... (This job is for - Scheduling Jobs in TN Cookeville Consultant - (in Cookeville, TN)) Administrative Services Assistant -63382 Create date: 19-Sep-2024 No of Submissions : 3 start date : 10/01/2024 End date :10/01/2025 submission deadline : 09/27/2024 client info : TN DHS Note: * Position Location: On Site * Candidate Must Be Local Description : 731.... (This job is for - job Jobs in TN Cookeville Consultant - (in Cookeville, TN)) Transportation Technician 3 - 63368 Create date: 17-Sep-2024 No of Submissions : 4 Start date : 10/15/2024 End Date : 01/01/2025 Submission deadline : 10/01/2024 Client Info : TN DOT Note : * Position Location : On Site Description : An advanced level position that ensures safe and efficient traffic movement .... (This job is for - Email Jobs in TN CHATTANOOGA Consultant - (in CHATTANOOGA, TN)) Project Manager Sr Level-63347 Create date: 11-Sep-2024 No of submissions : 3 Start date : 10/01/2024 End date : 06/30/2025 Submission Deadline : 10/01/2024 Client info : TN DOH Note : * Position Location : Hybrid Description : Position Description: The Program Evaluation Lead is responsible fo.... (This job is for - Email Jobs in TN Nashville Manager - (in Nashville, TN))    Customer Service Skills job openings in GA Jobs List Technician I, IT (ES)-REVISED - 52469 Create date: 27-Jul-2017 Start Date : 08/07/2017 End Date : 06/29/2018 Submission Dead Line : 08/04/2017 Description : THIS JOB DESCRIPTION HAS BEEN REVISED TO PROVIDE MORE SPECIFIC CHARACTERISTICS FOR POTENTIAL CANDIATES. Under general supervision, facilitates the maintenance of computer resources; provides techni.... (This job is for - Troubleshooting Jobs in GA Decatur Developer - (in Decatur, GA)) Technician I, Information Technology-ES - 52283 Create date: 13-Jul-2017 Start Date : 07/24/2017 End Date : 06/29/2018 Submission Dead Line : 07/19/2017 client info : GaDCS Description : this position is working with IT, there may be projects to be done on some of our "holidays" which means the individual would be working and getting paid. Under general .... (This job is for - job Jobs in GA Decatur Developer - (in Decatur, GA)) (Consultant: Customer Service Skills, Desktop/Laptop Support, Oral And Written Communication, Customer Service Service Desk Support in Atlanta, GA)

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