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Design Implementation Troubleshooting Problem Solving Skills Written And Verbal Co
 
Requirement id 98175
Job title Specialist
Job location in Atlanta, GA
Skills required Experience In IT Projects, Customer Relationship Management, Excellent Interpersonal Skills, Design Implementation Troubleshooting Pr
Open Date 23-Sep-2019
Close Date
Job type Contract
Duration 8 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: Experience In IT Projects, Customer Relationship Management, Excellent Interpersonal Skills, Design Implementation Troubleshooting Pr

start date:10/14/2019
End date:06/30/2020
submission deadline:10/7/2019

client info : APS - IT


Description :

POSITION SUMMARY

The Instructional Technology Application Specialist provides district-wide support for student applications at the District level with an emphasis on application systems integration and reporting utilizing ClassLink. Responsible for the implementation, operation, and maintenance of the student applications as requested.

MINIMUM REQUIREMENTS

EDUCATION:

Bachelors Degree in a related field required

CERTIFICATIONS/LICENSE:

Microsoft Windows certification is a plus
ITIL certification is a plus

WORK EXPERIENCE:

Experience in a support role in a K-12 environment preferred
Minimum of 3 years experience in IT
Minimum of 3 years experience with Customer Relationship Management of multiple customers
Demonstrated experience working closely with customers and stakeholders to address needs and issues


KNOWLEDGE SKILLS & ABILITIES

Growth mindset and ability to adapt to changing systems and work environments. Excellent interpersonal skills
Conceptual thinking, design, implementation, and troubleshooting of database and application technology
Strong customer service skills
Excellent communication skills both written and verbal
Experience in creating virtual training, including videos, to internal and external stakeholders
Knowledge of the various departmental functions, district organization, and student data needs and student reporting requirements
Knowledge of the functions, capabilities, and applications associated with the districts student information system
Ability to navigate operating systems and keep up with current trends
Performing job responsibilities and duties under minimal direction.
Problem Solving and Root Cause Analysis
Active Listening with Written and Oral Communication
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 98175 while calling.
 
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(Specialist: Experience In IT Projects, Customer Relationship Management, Excellent Interpersonal Skills, Design Implementation Troubleshooting Pr in Atlanta, GA)
     
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