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Client Server Appliations VPN Troubleshoot Active Directory Specialist
(Jobs in
 
Requirement id 132374
Job title Specialist
Job location in Atlanta, GA
Skills required Computer Application Engineer, Computer Hardware, Microsoft Office, Client Server Appliations VPN Troublesho
Open Date 07-Mar-2022
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: Computer Application Engineer, Computer Hardware, Microsoft Office, Client Server Appliations VPN Troublesho

Start Date :03/28/2022

End Date :06/30/2022

Submission Deadline: :03/11/2022

Client Info: DBHDD OITSD

Note :

* Agency Interview Type: Web Cam Interview Only

Description:

* MUST BE LOCAL TO METRO ATLANTA AREA*


The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) is the state agency that focuses solely on policies, programs, and services for people with mental health challenges, substance use disorders, intellectual and developmental disabilities, or any combination of these. As Georgias public safety net, DBHDD operates six field offices and five hospitals throughout the state within three program areas: behavioral health, developmental disabilities and hospital services.

Job Summary:

Support End User Computers for Service Delivery. This position will support two locations 2 Peachtree Street in Atlanta and our location on Panthersville Road in Decatur.

Troubleshoot user issues and maintain tickets assigned to the tech in the WORM system.
Create and maintain tickets in Remedy.
Troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
Troubleshoot user access to standardize software from the DBHDD image, i.e., MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
Troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
Setup and install computers for new hire onboardings.
Proficient in Win 10, and Office 365.
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line.
Attention to the details and high concentration.
Must have a strong characteristic and spirit for good and sound customer service.
He/she should be able to work with people and must have strong communication skills.
Must be able to establish a good working rapport with the clients quickly.
He/she should be willing to work at odd hours at times.
Must have patience, a logical mind and must be willing to learn continuously.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 132374 while calling.
 
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(Specialist: Computer Application Engineer, Computer Hardware, Microsoft Office, Client Server Appliations VPN Troublesho in Atlanta, GA)
     
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