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E Mail Integration VPN Trouble Shooting PC Specialist
(Jobs in Atlanta, GA)
 
Requirement id 134260
Job title Specialist
Job location in Atlanta, GA
Skills required Technical Degree In Computer Science, Hardware: Laptops, Desktops, Printers, MS Office Products, E Mail Integration VPN Trouble Shooting
Open Date 03-Jun-2022
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: Technical Degree In Computer Science, Hardware: Laptops, Desktops, Printers, MS Office Products, E Mail Integration VPN Trouble Shooting

Start date :06/20/2022

End Date :06/30/2023

Submission deadline :06/10/2022

Client Info :DBHDD OITSD

Description :

* MUST BE LOCAL TO METRO ATLANTA AREA*
*Onsite REQUIRED from day 1*

Do NOT submit candidates previously submitted to #681979

The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) is the state agency that focuses solely on policies, programs, and services for people with mental health challenges, substance use disorders, intellectual and developmental disabilities, or any combination of these. As Georgias public safety net, DBHDD operates six field offices and five hospitals throughout the state within three program areas: behavioral health, developmental disabilities and hospital services.

DBHDD is asking basic desktop troubleshooting questions. Someone person with experience troubleshooting basic issues with Outlook email. Troubleshooting slowness issues with computers. Troubleshooting connectivity issues with remote workers connecting to the internet or network shared network drives.

Job Summary:

Support End User Computers for Service Delivery. This position will support two locations 2 Peachtree Street in Atlanta and our location on Panthersville Road in Decatur.

Troubleshoot user issues and maintain tickets assigned to the tech in the WORM system.
Create and maintain tickets in Remedy.
Troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
Troubleshoot user access to standardize software from the DBHDD image, i.e., MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
Troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
Setup and install computers for new hire onboardings.
Proficient in Win 10, and Office 365.
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line.
Attention to the details and high concentration.
Must have a strong characteristic and spirit for good and sound customer service.
He/she should be able to work with people and must have strong communication skills.
Must be able to establish a good working rapport with the clients quickly.
He/she should be willing to work at odd hours at times.
Must have patience, a logical mind and must be willing to learn continuously.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 134260 while calling.
 
Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4),
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(Specialist: Technical Degree In Computer Science, Hardware: Laptops, Desktops, Printers, MS Office Products, E Mail Integration VPN Trouble Shooting in Atlanta, GA)
     
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