Customer Relationships Team Work Interpersonal Skills Specialist (Jobs in Atlan   Requirement id 146594 Job title Specialist Job location in Atlanta, GA Skills required IT Support, ESRI ArcGIS, Excellent Communication Skills, Customer Relationships Team Work Interpe Open Date 01-Apr-2024 Close Date Job type Contract Duration 2 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: IT Support, ESRI ArcGIS, Excellent Communication Skills, Customer Relationships Team Work Interpe Remote start date :04/29/2024 End date :06/30/2024 submission deadline :04/12/2024 client info :GDOT - IT App Description : The Georgia Dept. of Transportation (GDOT) desires an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests. Contacts users to clarify, isolate, replicate, and troubleshoot issues. Resolves or escalates issue to more experienced staff. Provides user instruction/guidance. Assists GIS/IT Teams in implementing solutions. May develop and conduct training programs to support GDOT GIS User Group. Responsibilities: - Acts as 1st line/tier of GIS technical support for GDOT - Validates operation of virtual ArcGIS Desktop and ArcGIS Pro environments and enterprise GIS applications - Provides excellent customer service, follow-up, and follow-through to address customer concerns or needs; acts as a customer liaison - Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions, consults with Esri support as needed - Instructs customers in using Esri ArcGIS solutions and supported applications, enables customers to be more productive with GIS - Develops, updates, or maintains system/technical documentation as needed - Performs a variety of special projects and assignments and provides on-call support as needed - Develops GDOT GIS User Group, resources, and assists in training material creation Work Terms and Conditions: - Candidate will be working with the GDOT Office of IT Applications. Candidates will work with supporting IT team members (database, network, server, etc.) and interacting with business units. The candidate will follow internal GDOT standards and accept best practices for developed solutions. - The position end date is set for the end of the Georgia DOT fiscal year. Georgia DOT may exercise the option to renew contracts in one-year increments. Several successful consultants have continued working for several years with contract extensions. However, Georgia DOT is under no obligation to extend contracts and may terminate employment at any time. - Local consultants are not expected to travel. However, in the event it is needed, Georgia DOT will reimburse authorized travel expenses lodging, and meals. Georgia DOT will reimburse authorized travel use of personal vehicle use. Any travel expenses to relocate to Atlanta, GA. or in order to start work will not be reimbursed. All travel expense reimbursement shall be in accordance with State Accounting Office Travel Policy: https://sao.georgia.gov/state-travel-policy -The Department has 12 holidays, and consultants are not allowed to work nor make up any time for those holiday weeks without managements approval. Consultants are not to take extended leave during their first year of service (e.g. 2 weeks or greater). - Consultant must have a cell phone which can be used for business calls. - GDOT does not provide free parking at One Georgia Center. All routine commuting expenses are the responsibility of the candidate.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146594 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), IT Support job openings in Atlanta, GA Jobs List DECAL IT Support Specialist 2 (690725) Create date: 26-Aug-2022 Start date :09/15/2022 End Date :03/17/2023 Submission deadline :08/30/2022 Client Info :DECAL-IT Description : Job Summary: Under general supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. .... 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(This job is for - Inventory RFID Jobs in GA Kennesaw Architect - (in Kennesaw, GA)) KSU IT Inventory Associate (688792) Create date: 01-Aug-2022 Start date :08/08/2022 End Date :10/28/2022 Submission deadline :08/03/2022 Client Info :KSU - UITS Description : On-Site Work Possibility of extensions. This person will only be required to work on the Kennesaw Campus. They will be alternating work locations on the campus, base.... (This job is for - RFID Jobs in GA Kennesaw Developer - (in Kennesaw, GA)) (Specialist: IT Support, ESRI ArcGIS, Excellent Communication Skills, Customer Relationships Team Work Interpe in Atlanta, GA)

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