Hardware Specialist (Jobs in Atlanta, GA)   Requirement id 150913 Job title Specialist Job location in Atlanta, GA Skills required Microsoft Teams, Technical Assistance, Trouble Shooting PC, Hardware Open Date 13-Dec-2024 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: Microsoft Teams, Technical Assistance, Trouble Shooting PC, Hardware No of Submissions : 2 Start date : 01/20/2025 End Date : 06/30/2025 Submission deadline : 12/18/2024 Client Info : SAO Note: * Agency Interview Type:Either Web Cam or In Person * Hybrid Description : The IT Support Specialist works and communicates with state employees, internal customers and/or external customers to provide information and services targeted to meet customer expectations. This position will work and communicate within the State Accounting Office (SAO) to provide end users with equipment and ensure all installed applications and hardware are working properly. The IT Support Specialist will work with the GETS Service Desk to help end users troubleshoot and resolve issues related to hardware, software, SSL VPN or other GETS services that are not supported by the GETS Service Desk and Service Providers. The IT Support Specialist will work with the agencys security office and service providers in ensuring end user devices and accounts are protected against cyber threats and vulnerabilities. This position is required to have prompt, regular attendance, and be available to work on-site, in person, during regular business hours. Local candidates only: 32-40 hours per week (Monday thru Thursday, occasional Friday). Mainly in-office but occasional remote. Entry Qualifications: High School diploma/GED and six (6) months of education or experience in information security, privacy, system/network administration and support, or application development and training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Primary Duties & Responsibilities: • Support end users via phone and remote support tools for issues such as new equipment setup, hardware, software, SSL VPN, suspicious emails, network drive access, network outages, etc. that are not covered by service providers. • Work closely with management and departments to discuss equipment performance and coordinate with service providers to resolve agency- wide and recurring issues promptly. • Coordinate software installations, upgrades, and patching on PCs and VDIs, ensuring systems are up to date and secure. • Coordinate new service or service modification rollouts as required by Georgia Technology Authority (GTA). • Participate in weekly and monthly conference calls with vendors and agency CSM as required by GTA • Submit ServiceNow requests for onboarding, offboarding, hardware installs, and other IT related requests as needed • Work with service providers to coordinate system maintenance and troubleshoot application issues for AWS VDI Workspaces. • Coordinate vulnerability identification and remediation on VDIs and end-user devices • Perform monthly review and updates for Mobile Device Management. • Manage agencys network accounts through Active Directory and service provider • Complete weekly and quarterly access reviews for all end user accounts. • Manage CRM tickets and escalate to appropriate service provider when necessary. • Oversee and manage Audio/Visual equipment in all conference rooms within SAO • Effectively manage time to ensure tickets are responded to in a timely manner. • Manage internal and guest Wi-Fi access points through AT&T to ensure secure network access • Develop materials and methods to be used in training others in the use of various hardware and software applications • Deliver excellent customer service in person, via phone, and via email. • Lifting and bending, including moving monitors, laptops, other equipment as needed • Perform other duties as assigned. Skills and Competencies: • Demonstrate critical thinking, strong problem-solving and analytical skills. • Must   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 150913 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Microsoft Teams job openings in Atlanta, GA Jobs List GA DHS Process And Tracking Member (732545) Create date: 01-Apr-2024 Onsite start date :04/29/2024 End date :06/30/2024 submission deadline : 04/05/2024 client info : DHS Description : The position is under direct supervision. Must be local to Metro Atlanta. Position is both onsite and remote. User suppor.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA))    Microsoft Teams job openings in other states Jobs List System Administrator -136052 Create date: 16-Oct-2024 No of Submissions : 3 start date : 11/18/2024 End date : 12/31/2025 submission deadline : 10/22 at 3pm CST. client info : ITS Note: * Position will be 100% remote. * 3 positions. Description : Req.... (This job is for - job Jobs in ND Bismarck Administrator - (in Bismarck, ND)) NCDHHS- PH - APD Writer (745226) Create date: 09-Sep-2024 Remote No of Submissions : 1 start date :10/01/2024 End date :09/30/2025 submission deadline : 09/16/2024 client info : NCDHHS-PH Note: * Agency Interview Type: Webcam Interview Only Description : The Adv.... (This job is for - job Jobs in NC Raleigh Consultant - (in Raleigh, NC)) VSP - MS Teams Administrator - ON-SITE (714091) Create date: 30-Jun-2023 start date : 08/07/2023 End date : 03/31/2024 submission deadline : 7/5/2023 client info : VSP Note : * Onsite Description : Virginia State Police (VSP) is in need of an MS365 Teams Administrator to assist the agency in implem.... (This job is for - SharePoint Administration Jobs in VA NorthChesterfield Administrator - (in North Chesterfield, VA)) VSP - Software Administrator - ON-SITE (707731) Create date: 29-Mar-2023 start date : 04/17/2023 End date : 03/29/2024 submission deadline : 4/3/2023 client info : VSP Note : * Onsite Description : Virginia State Police (VSP) is in need of a Software Administrator to administer and provide first le.... (This job is for - Installation Configuration Jobs in VA NorthChesterfield Administrator - (in North Chesterfield, VA)) Project Manager 1 - 105241 - SP Create date: 03-Jun-2022 start date:7/5/2022 End date:1 Years from projected start date submission deadline:6/10/2022 10:00:00 AM client info : EPMO Note: * Interviews: MS TEAMS Video with camera on and integrated audio used. * Duration:1 year; extension likely * (Local preferred) but will accept .... (This job is for - job Jobs in MI Lansing Manager - (in Lansing, MI))     (Specialist: Microsoft Teams, Technical Assistance, Trouble Shooting PC, Hardware in Atlanta, GA)

Featured Jobs Budgeting Office Consultant (Jobs in Harrisburg, Pennsylvania) PMP Manager (Jobs in Atlanta, Georgia) Javascript Developer (Jobs in Tucker, Georgia) Architecture - - Specialist (Jobs in Raleigh, North Carolina) Typography Power Consultant (Jobs in Nashville, Tennessee) - Consultant (Jobs in Bismarck, North Dakota) SSIS JAVA Analyst (Jobs in Richmond, Virginia) TSOISPF Specialist (Jobs in Columbus, Ohio) Integration IT Specialist (Jobs in Columbus, Ohio) API CI Developer (Jobs in Richmond, Virginia)