A+ Certification Understanding Of Network Wireless Support Security Standards And   Requirement id 49855 Job title Team Lead Job location in Atlanta, GA Skills required HDICSR Certification, Customer Service Skills, Service Desk Leadership Experience, A+ Certification Understanding Of Networ Open Date 17-Nov-2015 Close Date Job type Not specified Duration 7 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Team Lead: HDICSR Certification, Customer Service Skills, Service Desk Leadership Experience, A+ Certification Understanding Of Networ Description: The Service Desk Team Lead ensures that the team is delivering great customer service, is meeting Service Level Agreements (SLAs) and is managing incident restoration. Meeting customer service expectations entails monitoring and reporting on performance metrics. Under the supervision of the IT Service Operations Specialist the Service Desk Team Lead may be selected to be part of the level 2 support (within the service desk) to provide expert support to other analysts for critical issues or applications. Required Skills: * HDICSR certification required * Strong customer service skills * Prior service desk leadership experience * Experience working as a desk side support analyst * A+ Certification a plus * Proficient in understanding of network, wireless support * Knowledge of best practice security standards and techniques a plus * Familiarity with the ITIL framework * Must have clean criminal record with the ability to pass finger-print background check, * Must be authorized to work in the Unites States Desired skills: * Microsoft Windows certification preferred   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 49855 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), HDICSR Certification job openings in Atlanta, GA Jobs List Service Desk Analyst - 55203 Create date: 30-Oct-2019 start date: End date: submission deadline: client info : APS - IT Description: Service Desk Analyst Purpose: The Atlanta Public School System is seeking the services of a Service Desk Analyst to provide direct first-line level 1 servic.... (This job is for - job Jobs in GA Atlanta Analyst - (in Atlanta, GA)) Service Desk Analyst - 52371 Create date: 10-Jul-2017 Start Date : 07/17/2017 End Date : 06/30/2018 Submission Dead Line : 07/31/2017 Description : The Atlanta Public School System is seeking the services of a Service Desk Analyst to provide direct first-line level 1 service desk support to APS schools and administrative locations. Summ.... (This job is for - job Jobs in GA Atlanta Analyst - (in Atlanta, GA)) Service Desk Analyst - 52137 Create date: 21-Apr-2017 Start date : 05/15/2017 End date : 06/30/2017 Deadline : 05/12/2017 Client : GaDOC Description : Purpose: The Atlanta Public School System is seeking the services of multiple Service Desk Analysts to provide direct first-line level 1 service desk support to APS schools and administrative loc.... (This job is for - job Jobs in GA Atlanta Analyst - (in Atlanta, GA)) Service Desk Analyst - 46585 Create date: 07-Jun-2016 Description: The client is seeking the services of multiple Service Desk Analysts to provide direct first-line level 1 service desk support to client schools and administrative locations. The Service Desk analyst will work with a team of other service desk analysts, under the general supervision of a Service Desk Team Lead and.... (This job is for - job Jobs in GA Atlanta Analyst - (in Atlanta, GA)) Service Desk Team Lead - 49335 Create date: 20-Nov-2015 Description: The Client is seeking a qualified Service Desk Lead with experience managing an IT Service Desk that supports client schools and administrative locations. The Service Desk Team Lead ensures that the team is delivering great customer service, is meeting Service Level Agreements (SLAs) and is managing incident restoration.... (This job is for - job Jobs in GA Atlanta TeamLead - (in Atlanta, GA))         (Team Lead: HDICSR Certification, Customer Service Skills, Service Desk Leadership Experience, A+ Certification Understanding Of Networ in Atlanta, GA)

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