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Consultant
(Jobs in Boise, ID)
 
Requirement id 150018
Job title Consultant
Job location in Boise, ID
Skills required Data Migration, Microsoft 365, FIELD SUPPORT TECHNICIAN,
Open Date 15-Oct-2024
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Data Migration, Microsoft 365, FIELD SUPPORT TECHNICIAN,

Job Title: Idaho - AOC - Data Migration Field Support Technician (748073)

Onsite

No of Submissions : 2

start date : 10/15/2024

End date : 04/15/2025

submission deadline : 10/18/2024

client info : Idaho Judicial Branch - Administrative Office of the Courts - IT

Note:

* Agency Interview Type: Either Webcam or In Person

Description :

General Position Summary:

The Data Migration Field Support Technician supports data migration efforts for the Idaho Supreme Court in the trial courts. The position is located based in Boise, Idaho and requires the resource to be fully onsite for the role, but also requires the ability to travel throughout the state.

TRAVEL IS REQUIRED:

This position will be travelling to all 44 counties within Idaho for the purpose of the agencys Office 365 migration project, performing a variety of duties including, but not limited to, new hardware deployments, portable and remote devices; all peripheral devices; data migration of emails and documents to central M365 tenant. The resource in this role has accountability for computer and equipment inventory. Travel will be expected for a couple of weeks each month, and overnight stays will be required for travel to our outlying counties. Expenses will be covered following State of Idahos travel policy which will need to be followed for meal, lodging and gas reimbursement.

How We Work:

The Administrative Office of the Courts is committed to supporting the mission of the Idaho Courts through the use of an agile approach that aligns strategy, work, and capacity. This approach empowers our employees to respond quickly and efficiently to meet the needs of our customers: citizens, courts, judges, employees, and other stakeholders. We believe in continual improvement of our services and products to better serve and support our customers and the evolving environment. Employees are future-focused, take initiative, and are personally responsible for work delivery and professional growth. Our leaders are committed to professional development and growth of employees by empowering and supporting motivated individuals; providing clarity and focus for projects; giving those individuals the environment and support they need; and fostering a culture of collaboration, transparency, learning, trust and shared accountability.

Major Duties and Responsibilities: (The examples provided do not cover all of the duties which the incumbent of this position may be required to perform.)

Understands court processes to ensure that problem solutions match user needs in an appropriate manner.
Work closely with IT leadership and district court leadership to prioritize daily tasks and projects while providing responsive and timely end-user customer support.
Performs installation, configuration, and troubleshooting of standard user desktop/laptop computing hardware, printers and peripheral devices in accordance with IT procedures.
Coordinates and/or migrates customer data and information from decommissioned devices to new equipment.
Installs, configures, and maintains software on mobile devices.
Works with IT colleagues to assist in coordinating equipment shipments and receivables as well as processing surplus equipment in accordance with Court procedures.
Informs inventory system by keeping up-to-date and accurate records of serialized asset information.
Works closely with court staff and local administration with office moves, adds, and changes as required.
Corresponds with users and staff concerning issue status, resolution, and task completion.
Escalates issues are to other members of the technical services team as appropriate.
Collaborates with IT staff to test, trou
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 150018 while calling.
 
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(Consultant: Data Migration, Microsoft 365, FIELD SUPPORT TECHNICIAN, in Boise, ID)
     
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