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SQL Analyst
(Jobs in BLOOMINGTON, IL)
 
Requirement id 47858
Job title Analyst
Job location in BLOOMINGTON, IL
Skills required Application Security, IT Professional, Systems Analysis, SQL
Open Date 07-Aug-2015
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Application Security, IT Professional, Systems Analysis, SQL

NOTE :
Start Date : 09/03/2015
End Date : 12/31/2016
Submission Deadline : 08/13/2015

Client Info : COMSYS

Description:

Work description: Due to the nature of speech analytics not having been implemented at State Farm, the requested external resource is expected to have very specific, verified industry experience in implementing speech analytics capabilities. Most qualified candidates will possess all or some the specific experience: implementing Verint speech analytics to a large insurance or financial services organization. The intention if the PAR is to acquire an individual who can be an active contributer to the project, while also embracing the expectation of knowledge transfer to State Farm business associates assigned to this effort. Because of the specific nature of the role, if external sourcing is able to locate potential candidates Id request the opportunity to partner with external sourcing near the end of the process to ensure the right qualitifications exist for the potential candidates. If the fit is not strong, we will likely withdraw the PAR. Expected work to be completed by the requested resource includes, but is not limited to, facilitating meetings with multiple business partners, providing guidance to architecture and system partners consistent with overall project direction, sharing experiences applicable to project objectives outlined below, and creating workflows for support, governance, and end user roles. - What business knowledge is needed? Need to have: The requested resource will need to have previous experience with implementing Speech Analytics into a company from the business standpoint. This will be demonstrated by knowledge of best practices to follow along with items learned that should not be repeated. Knowledge of leading practices for creating support structure, governance/oversight, process flows for case studies, creating new and modifying existing categories, and keeping categories manageable over time. Nice to have: It would be preferred that the above mentioned experience would be from a largely sized company to be more applicable to our needs. - What technical skills are needed? Need to have: Usage of a Speech Analytics application from a business user (analyst level) is desired. Nice to have: If no business user experience, then usage from a systems or support perspective is preferable. - What data knowledge is needed? Need to have: Data analytics on Speech Analytics data to highlight trends, determine root causes, build and maintain categories, and develop reports to share with business areas. Nice to have: Knowledge of analyzing Speech Analytics data and Text Analytics data together. - What additional skill or knowledge is needed? Need to have: Competencies desired: Innovative way of thinking, demonstrates learning agility, adaptability, initiative, critical thinking Nice to have: Knowledge of Quality Monitoring/Customer Interaction Review (CIR) functionality.

The assigned individual will be located at the Bloomington Corporate South Campus. This work is for a Test Analyst data-related skills. Key skills and experience include: -Test execution, data mining, database & data design knowledge (DB2, Postgress, SQL). Shovel, and -Ideally knowledge or awareness of State Farm Test environments (and the new SDiT procedures, including TIMS and the reload process). Of course the latter This knowledge and skills could only be expected from someone that is currently working State Farm efforts. The PAR is being associated with C02818, however hours will be reallocated to various projects based on need
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 47858 while calling.
 
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(Analyst: Application Security, IT Professional, Systems Analysis, SQL in BLOOMINGTON, IL)
     
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