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MS Office MS PROJECT Customer Service Skills Analyst
(Jobs in Boston, MA)
 
Requirement id 96853
Job title Analyst
Job location in Boston, MA
Skills required Business Processes, Gap Analysis, Business Analysis, MS Office MS PROJECT Customer Service Sk
Open Date 23-Aug-2019
Close Date
Job type Not specified
Duration 9 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
   Email Recruiter: coolsoft
Job Description Analyst: Business Processes, Gap Analysis, Business Analysis, MS Office MS PROJECT Customer Service Sk

Bid Number: BD-20-1107-1107T-TRC01-43280
Note: Online Submission

Note: Total number of positions sought: 1
Note: Maximum number of resumes per ITS63 Vendor: 3

Submission Deadline: 9/6/2019 04:00:00 PM EST
Start Date: 9/16/2019
End Date: 6/30/2020

Client: Trial Court

Description:

The eCourts Program, within the Executive Office of the Trial Court for the Commonwealth of Massachusetts, focused on creating a new electronic case-flow system is looking for a Senior Business Analyst with at least five years of experience working with business experts to evaluate, design and document business processes. Facilitate business groups to develop user and functional requirements and identify options for solutions. Mentor business experts on business analysis techniques and tools.
Responsibilities
1. Facilitate business groups to document current business practices (current state)
2. Facilitate the design of new efficient business processes (future state)
3. Analyze and document gaps between current and future state (gap analysis)
4. Create strategies to achieve future state (Strategy development)
5. Mentor business experts on business analysis techniques and tools.
6. Designs and maintain project documentation.
7. Strong organizational, presentation, and customer service skills.
Qualifications:
1. Bachelors Degree or higher in Engineering, Technology or related field.
2. Minimum 5 years of experience working as a lead analyst to evaluate, design and document business processes.
3. Proficiency in the following MS Project, MS Office
4. Former local, state, federal government experience preferred
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 96853 while calling.
 
Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1),
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(Analyst: Business Processes, Gap Analysis, Business Analysis, MS Office MS PROJECT Customer Service Sk in Boston, MA)
     
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