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End User Documentation Strong Leadership Skills Technical Writing ITIL ITSM IT Ope
 
Requirement id 117451
Job title Consultant
Job location in Boston, MA
Skills required Microsoft Office Integration, Written And Verbal Communication Skills, Self Starter, End User Documentation Strong Leadership
Open Date 18-Jun-2021
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Microsoft Office Integration, Written And Verbal Communication Skills, Self Starter, End User Documentation Strong Leadership

Note:

* Interview:Phone or video call

* Job industry:Public Sector and Government

Description:

Deliver collateral as required in service organizations to successfully operate new Microsoft technologies.
Assure collateral is maintainable and can be improved by operating teams.
Develop promotional collateral as needed.
Provide timely and accurate project status updates to stakeholders and Executive Leadership.

What You Will Bring:

A technical background with a strong understanding of Microsoft Enterprise technology management tools and reports.
Strong written and verbal communication skills along with a proven track records of designing and delivering usable, practical IT documents and materials.
Creativity that translates to easy to use documentation across all competency levels.
Proven ability to review, analyze and improve IT processes and procedures.

Successful Candidate Competencies:

Self-starter with enthusiasm for process improvement and helping others succeed.

Demonstrated ability in technical writing and both IT and end user documentation.

Influencing others: the ability to move others across organizational boundaries to a desired business outcome when there is no clear “ownership” of an issue

Strong leadership and relationship building skills to create, reinforce, motivate, and guide colleagues, customers, and partners.

Strong communication skills to effectively drive recommendations and set priorities across customers, partners, and organizational boundaries.

Qualifications:

7+ years of experience with technical writing including implementation of ITIL, ITSM or other IT Operations processes.

Proven experience working to improve IT Operations Processes.

5+ years of experience working on large scale IT projects

Preferred Qualifications:

Certifications in Technical Writing and ITIL
Microsoft Infrastructure certifications and working knowledge
Exposure to IT Service Management standards and techniques
3+ years working in information technology operations
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117451 while calling.
 
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(Consultant: Microsoft Office Integration, Written And Verbal Communication Skills, Self Starter, End User Documentation Strong Leadership in Boston, MA)
     
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