ServiceNow Manager (Jobs in Boston, MA)   Requirement id 110013 Job title Manager Job location in Boston, MA Skills required Application Management, PeopleSoft 9.2, PMP Certification, ServiceNow Open Date 14-Sep-2020 Close Date Job type Not specified Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Manager: Application Management, PeopleSoft 9.2, PMP Certification, ServiceNow Note: RTR form must be submitted Note: Online Submission Submission Deadline: 9/18/2020 4:00 PM Start Date: 9/28/2020 End Date: 6/30/2021 Client: MBTAN Description: The Senior Application Manager, focused on the Financials & Administration portfolio, will be responsible to lead a diverse team of employees and contractors to plan and manage the application support activities associated with the MBTAs enterprise financial application platforms. The Senior Application Manager will also collaborate closely with other project teams to assimilate updated functionality into the supported application platforms. The Senior Application Manager will strategically plan and execute application management functions to achieve or exceed application and department SLAs. The Senior Application Manager will be responsible for incorporating suitable SDLC practices and delivering business value by managing successful project implementations of small or mid-sized initiatives performed by the application platforms support team. Coinciding with resource and project management, the Senior Application Manager will be responsible for developing technical roadmaps, managing several large vendor relationships, and establishing and maintaining strong relationships with key stakeholders within the MBTAs financial organizations. This role will effectively manage and provide application platform leadership, establish and improve close business relationships, overcome obstacles, continuously improve processes, and oversee all aspects of assigned IT applications for the MBTA Enterprise Applications teams Financials & Administration portfolio. Duties & Responsibilities: • Work with the Deputy Director of Enterprise Applications for the Financials & Administration portfolio and the business customers to establish priorities and schedule resources to meet business needs • Work with business customers to clarify requirements, while identifying innovative technology improvements • Assist in the development of specifications and the procurement of consultants and contractors, as required • Establish a communication strategy in partnership with the business, IT sponsors, and IT team to effectively communicate application management and/or project related information to team members, IT management, and customers throughout project life cycle • Schedule, run, and document meetings, as well as organize and prepare materials to deliver written/oral reports • Effectively negotiate resource needs and competing priorities with IT and business stakeholders • Create and execute strategies for risk mitigation and contingency planning, and assist in proactively identifying and resolving potential issues for active projects and assigned applications • Manage, assess, and negotiate scope changes to projects and assigned applications • Conduct assigned work assigned in compliance with all department standards, policies, and guidelines • Ensure business engagement throughout the project and foster confidence and trust with business stakeholders • Plan system application software upgrades, updates, and patches • Work laterally with IT and business teams to assure service level expectations are met, as well as systems and hardware are maintained • Manage vendor performance and drive deliverables to meet agreed upon target dates and levels of quality • Coach, mentor, motivate, and supervise project team members and project managers • Escalate issues that require executive, management, or business attention • Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner • Manage application management functions to organizational standards and support metrics • Facilitate and lead the definition of the project scope, project management/SDLC approach, milestones, tasks, de   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 110013 while calling.   Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1),    Application Management job openings in other states Jobs List DGS/ LIMS Administrator (657383) Create date: 26-Jul-2021 Start Date :08/09/2021 End Date :05/30/2022 Submission Deadline :07/30/2021 Client Info : DGS Note : * Agency Interview Type:Web Cam Interview Only Description : 100% remote available role. Selected candidate can use their own equipment and DGS will send .... 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