Microsoft Office Suite MS Word EXCEL PowerPoint Visio And Microsoft Project Custom   Requirement id 71039 Job title Specialist Job location in Boston, MA Skills required Subway Transit, Excellent Problem Solving Skills, Organizational Skills, Microsoft Office Suite MS Word EXCEL Pow Open Date 27-Jun-2018 Close Date Job type Not specified Duration 12 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview    Email Recruiter: Mahantsh MS Job Description Specialist: Subway Transit, Excellent Problem Solving Skills, Organizational Skills, Microsoft Office Suite MS Word EXCEL Pow Bid NO: BD-18-1206-40000-42602-28850 Submission deadline: 07/09/2018 12:00:00 PM Start date: 3/26/2018 End date: 03/31/19 Client: Massachusetts Bay Transportation Authority Description: The Technical Trainer/Support Specialist will be responsible for training and supporting Operations personnel and end users as part of the HASTUS software implementation for the MBTA Workforce Modernization Program. This position will perform the following activities and examples, as well as other related tasks as the needs arise. DUTIES & RESPONSIBILITIES Assist with the implementation of Workforce Modernization Program (WMP) systems, including, but not limited to. the Daily Operations system and Bid system for Bus, Heavy Rail and Light Rail transportation districts in HASTUS software. Develop and execute training programs for training new and existing WMP software end users. Support end users on troubleshooting issues. Act as liaison between areas and project teams to work through issues. Assist in implementing and supporting future WMP systems, as appropriate. Respond to each inquiry, whether from a customer, vendor, or coworker in a professional and courteous manner. Work any and all shifts and / or locations as assigned or directed. Uphold the rights and interests of the Authority while building and maintaining effective relationships with employees. Perform related duties and projects as assigned EDUCATION AND/OR EXPERIENCE Three (3) years of experience in bus and / or subway transit operations. Two (2) years of related supervisory experience in bus and / or subway operations. A high school diploma or equivalent (GED.) from an accredited institution with the ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. in English. Excellent organizational, confidentiality, multitasking and time management skills. Strong computer and analytical skills. Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint. Handle sensitive and confidential information in an appropriate manner. Have excellent customer service and conflict resolution skills. The ability to provide internal and external customers with a courteous and professional experience. Work any and all shifts and / or locations as assigned or directed. The ability to work effectively with a diverse workforce.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 71039 while calling.   Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1),         (Specialist: Subway Transit, Excellent Problem Solving Skills, Organizational Skills, Microsoft Office Suite MS Word EXCEL Pow in Boston, MA)

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