Deployment Microsoft Windows 7 Office 365 Microsoft Office 2013 Microsoft Office 2   Requirement id 74384 Job title Specialist Job location in Boston, MA Skills required Shared Service Environment., Develop Software, Test Analysis, Deployment Microsoft Windows 7 Office 36 Open Date 15-Oct-2018 Close Date Job type Not specified Duration 5 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview    Email Recruiter: coolsoft Job Description Specialist: Shared Service Environment., Develop Software, Test Analysis, Deployment Microsoft Windows 7 Office 36 Bid Number: BD-19-1030-0P100-0P110-32223 Note: Maximum number of resumes per ITS63 Vendor: 2 Submission Deadline: 10/22/2018 04:00:00 PM Start Date: 11/1/2018 End Date: 3/31/2019 Client: Department of Transportation Description: DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES Common duties of all levels in EDP Systems Analyst Series • Monitor & respond to telephone, voicemail, email and ticketing systems to resolve customer issues with the highest level of customer satisfaction. • Performs related duties such as using remote access tools (Goverlan, GoToAssist, etc.) and other software and equipment (inventory scanner). • Implements approved systems and/or programs (software deployment, patches, bios updates, etc.), determines the hardware or software requirements for MassDOT employees, contractors or interns; determines appropriate response to error conditions; verifies data and print-outs for errors and completeness (Active Directory accounts); and consults with users, technical personnel, and vendors to identify and resolve problems or to notify of existing or potential problems. • Images, installs and troubleshoots end user computing equipment such as PCs, laptops, tablets, mobile devices, scanners, printers, and new technology as deployed • Tests systems and/or programs by preparing tests plans and data, conducting, test runs, reviewing input and output data for accuracy and validity, determining causes / system failure and making necessary changes to ensure the validity of the system or program prior to implementation or deployment. • Participates in the activities required for the operation and maintenance of systems by recommending changes and correction and to provide new needs of users. • With direction from IT Operations Management and the Enterprise Desktop Architect, follow all security guidelines and remediation tasks related to PCI to ensure 100% compliancy. • Develop and enhance Service Desk documentation/knowledge and educate end users on applications. • Attend and contribute to professional meetings, seminars, and training to keep up to date with the developments in the IT profession. • Establish and maintain a collaborative professional rapport with MassDOT peers and customers to ensure timely response and resolution. • Complete all mandatory training as required. • Other duties as assigned Incumbents of this position at this level and higher also: • Create and Maintain user accounts (not limited to changing passwords, adding users and workstations to security groups, and disabling accounts). • Follows all major outage SOP (standard operating procedures) guidelines for local and system wide outages. • Upgrades workstations to meet changing infrastructure needs. • Prioritize effectively and work efficiently with management supervision. • Consume Service Desk documentation/knowledge and educate end users on applications. • Work on special projects as required. Incumbents of this position at this level also: • Actively engages with IT Leadership, business (RMV, Highway, Shared Services, and Aeronautics) and vendors to develop future hardware and software requirements. • Estimate the time, equipment and staff requirements for current or proposed systems or projects. • Evaluate hardware and software programs to ensure compliance with federal, state and security standards. • Research all pertinent information (l   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 74384 while calling.   Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1), Shared Service Environment. job openings in Boston, MA Jobs List Transportation Asset Management Specialist - SP Create date: 27-Sep-2013 Description: Required Skills: *Prior experience working in a federal, state or local government agency desirable. *Prior experience working in a Shared Service matrix environment. *Prior experience implementing vendor supplied solutions, specifically Enterprise solutions. *Prior experience with EAM solutions, su.... (This job is for - job Jobs in MA Boston Analyst - (in Boston, MA)) Enterprise Architect - SP Create date: 27-Sep-2013 Description: Required Skills: *3 to 5 years experience with Asset Management solutions, primarily within the last 3 to 5 years. *Prior experience working in a federal, state or local government agency desirable. *Prior experience working in a Shared Service matrix environment. *Prior experience implementing vendor sup.... (This job is for - job Jobs in MA Boston Architect - (in Boston, MA))    Shared Service Environment. job openings in other states Jobs List Systems Engineering Lead - WISCJP00016084 Create date: 08-Jul-2019 Start Date : 07/29/2019 End Date : 06/30/2020 Submission Dead Line : Due to SCS 07/12/2019 by 8:00am CT Client Info : DOC - Department of Corrections Description : This contracted IT position is needed in the Department of Corrections (DOC) Bureau of Technology Management (BTM) i.... (This job is for - job Jobs in WI Madison TechLead - (in Madison, WI)) Mainframe Technical Support - 315712 - VITA Create date: 08-Feb-2013 [Note: Start Date: 02/18/13 End Date: 12/20/13] Description: Required Skills: * Knowledge of Server management * Understands best practices in service management including contract and vendor management in an outsourcing or shared service environment. * Mainframe, server and storage technologie.... (This job is for - job Jobs in VA Chester Consultant - (in Chester, VA))     (Specialist: Shared Service Environment., Develop Software, Test Analysis, Deployment Microsoft Windows 7 Office 36 in Boston, MA)

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