Backup And Restore Methodologies Server Support LanWan Infrastructure Administrati   Requirement id 87703 Job title Specialist Job location in Boston, MA Skills required Asset Management, Remote Management, Desktop Support, Backup And Restore Methodologies Server Open Date 24-Jan-2019 Close Date Job type Not specified Duration 5 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview    Email Recruiter: coolsoft Job Description Specialist: Asset Management, Remote Management, Desktop Support, Backup And Restore Methodologies Server Bid Number: BD-19-1060-ITD00-ITD00-34882 Note: Email Submission Submission Deadline: 1/31/2019 05:00:00 PM EST Start Date: 2/8/2019 End Date: 6/30/2019 Client: Executive Office of Technology Services and Security Description: Position Summary: The Executive Office Technology Services and Security (TSS) is the states lead office for technology. We provide modern and responsive digital services and productivity tools—such as Mass.gov—to more than 40,000 internal customers, including state agencies, business units, and employees, who provide essential information and services to the citizens of the Commonwealth. We are currently seeking to hire an IT Site Technician/Desktop Support Specialist. The IT Site Technician/Desktop Support Specialist ensures IT issues are addressed, resolved, escalated, communicated and tracked while focusing on customer service and end user satisfaction. This position will also assist in managing LAN operations at Site, software and hardware installations, inventory control, and second level training. This position will require limited travel to various sites as needed or requested. Responsibilities: Asset Management: • Maintain inventories of all EOTSS IT assets • Implement EOTSS IT enterprise images for PCs (Desktop/Laptop) • Install operating systems and software; patch systems and protect against viruses/malware. • Install, configure, and troubleshoot devices; utilize IT tools for remote management of desktops and laptops, track inventory, push patches and upgrades. Technical & Desktop Support: • Provide user friendly, on-hand support to the users in multiple locations. • Inform customers on the status of their requests and ensure customer satisfaction. • Handle tickets effectively within the service desk within timeframes outlined in service level objectives. • Assist Telecom with movement of IP phones as required. • Act as the contact person for office wiring/cable installations • Assist with: o local backup and restore process to include swapping tapes, restoring files, and transfer of media o troubleshooting and resolving Network issues. o monitoring and maintaining the health and integrity of the network. o local backup and restore process o site specific projects as related to network infrastructure & server support • Install, configure and support state issued mobile devices and other tech devices such as iPads and tablets. • Responsible for performing system analysis and troubleshooting functions as they relate to the LAN/WAN infrastructure • Responsible for the installation and maintenance of communication connections between workstations, printers, etc. • Responsible to assist in server installation/maintenance and be the liaison to vendors and third level support for LAN/WAN peripherals such as switches, routers, modems, hubs etc. Administration Support/Workflow: • Work collaboratively with internal and external groups to improve overall customer service and support. • Responsible for timely response and support during scheduled and authorized non-business hours. • Clearly communicate and/or escalate any IT operations issues or disruptions (planned or unplanned) to minimize user impact. • Complete all activities within EOTSS security policies and practices to insure the safety and privacy of data, its clients and its resources. • After hours support as authorized and required. Preferred Knowledge, Skills & Abilities: • Bachelors Degree in Computer Science, Information Systems, Business Administration or other related field, or equivalent work experience • 3-5 years of relevant experience supporting Microsoft Operating Systems preferably in a service desk environment with a helpdesk ticketing system and call queue.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 87703 while calling.   Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1), Asset Management job openings in Boston, MA Jobs List ITS63 DOT IT Service Desk Project Manager 001 -SP Create date: 01-Feb-2021 Bid Number: BD-21-1030-0P100-0P110-58202 Note: RTR form must be submitted. 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(This job is for - Jobs in MA Boston Manager - (in Boston, MA)) Enterprise Architect - SP Create date: 27-Sep-2013 Description: Required Skills: *3 to 5 years experience with Asset Management solutions, primarily within the last 3 to 5 years. *Prior experience working in a federal, state or local government agency desirable. *Prior experience working in a Shared Service matrix environment. *Prior experience implementing vendor sup.... (This job is for - job Jobs in MA Boston Architect - (in Boston, MA)) Program Manager - SP Create date: 27-Sep-2013 Description: Required Skills: *PMP certification desirable. *Prior experience in a PMO role is desirable but not required. *Experience managing to a contract, with contract knowledge and understanding when and how to use legal assistance *Experience with Asset Management systems, within the last 3 to 5 years. *Pr.... (This job is for - MAXIMO Jobs in MA Boston Manager - (in Boston, MA))    Asset Management job openings in other states Jobs List Technical Support - 63431 - NSP Create date: 25-Sep-2024 No of Submissions : 2 Start date : 10/14/2024 End Date : 04/11/2025 Submission deadline : 10/09/2024 Client Info : ATL - AIM General Description : The City of Atlanta is seeking a staff augmentation engagement to support the Service Delivery division of the Department of Atl.... (This job is for - IVR Jobs in GA Atlanta Consultant - (in Atlanta, GA)) DOT - Product Specialist 2/PS2 (738578) Create date: 29-May-2024 Max Submittals by Vendor : 2 Start date : 07/08/2024 End Date : 06/30/2025 Submission deadline : 06/03/2024 Client Info : DOT Description : ------------------------------------------------------ The candidate will be supporting The Ohio Department of Transportations (ODOT) Asset Mana.... (This job is for - job Jobs in OH Columbus Specialist - (in Columbus, OH)) PTC - Business Process Analyst (733300) Create date: 03-Apr-2024 Start date :04/22/2024 End Date : 03/31/2025 Submission deadline : 04/08/2024 Client Info : PTC Note : ** Position is remote, however resource will be required to be on-site approximately 4 days per month. Description : ------------------------------------------------------ job Jobs in PA DauphinCounty Analyst - (in Dauphin County, PA)) NCDOT - Technical Specialist - Senior - High (687049) Create date: 29-Jul-2022 Remote Start date :08/01/2022 End Date :07/31/2023 Submission deadline :08/04/2022 Client Info :NCDOT Description : ** This is a remote position for the duration of the engagement. ** DOT WILL NOT ship their equipment, so the candidate must come onsite during onboarding to pick .... (This job is for - MS Office Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Technical Architect II Consultant Create date: 17-Jun-2022 start date:7/18/2022 submission deadline:Tuesday, 7/05/22, 12:00 PM Note: * This position can now be 100% remote for the right candidate. * This position can be 100% remote. * Preference: local candidates. * Understand software/hardware asset management * Experience with.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))    Asset Management job openings in MA Jobs List HP UDI Resource Create date: 17-Feb-2015 Required Product/Expertise UDI discovery UDI agent deployment Ability to view uCMDB database and knowledge of uCMDB data model Strong verbal and written communication skills Strong customer facing skills Detailed Task Description UDI Technical Consultant Validate uCMDB architecture <.... 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