Project Management Methodologies Agile Scrum Experience Administrator (Jobs in   Requirement id 71063 Job title Administrator Job location in Chelsea, MA Skills required ServiceNow Administration, ServiceNow Modules, ITIL Process, Project Management Methodologies Agile S Open Date 28-Jun-2018 Close Date Job type Not specified Duration 12 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview    Email Recruiter: Mahantsh MS Job Description Administrator: ServiceNow Administration, ServiceNow Modules, ITIL Process, Project Management Methodologies Agile S Bid No: BD-19-1060-ITD00-ITD00-28878 Submission Deadline: 07/06/2018 05:00:00 PM Start date: 7/16/2018 End date: 6/30/2019 Client: Executive Office of Technology Services and Security Description: The Massachusetts Executive Office of Technology Services and Security (EOTSS) is seeking a Senior ServiceNow Developer/Administrator to join the EOTSS Service Management Organization as a core team member of the ITSM Platform Replacement project. The Senior ServiceNow Developer/Administrator will be responsible for core system configuration, gathering and documenting user and process requirements, functional requirements, and developing technical requirements. Developing workflow customizations, and supporting the Service transformation teams. The candidate will be have an understanding of ServiceNow functionality and how all ITIL processes can be implemented in Service Now. This includes, but is not limited to Incident Management, Change Management, Problem, Asset Management, CMDB Management, Service Catalog, and Problem Management modules. The ServiceNow Administrator will work closely with business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation and support. • Perform day to day administration of the ServiceNow tool, including making approved changes to process and work flows • Perform ServiceNow implementation tasks including but not limited to: configuration, integration, custom programming • Develop clear and concise technical & process documentation • Communicate ServiceNow process, operations and capability information to all levels of management effectively • Maintain the integrity of the ServiceNow tool across production and non-production environments • Understand new ServiceNow features and unused module functionality to drive platform expansion and adoption • Review Stories, ensure requirements are clearly understood and aligned to program guiding principles and provide guidance to Junior developers on best direction for configuration • Perform installation and testing of vendor-provided updates and new releases • Work with business users to identify and refine business requirements and workflows • Lead technical analysis of additional module implementations within ServiceNow, including requirements gathering, process modeling and gap analysis and mitigation • Support the design of ServiceNow integrations and work with business partners and technical teams for implementation • Identify and define business solutions for ITIL users Qualifications: Include a detailed description of the experience and skills required. Use additional space if needed. • Minimum 3+ years of direct experience as a ServiceNow Admin or application owner, configuring core ServiceNow modules including Service Catalog, Asset, and Configuration • Ability to be flexible, adaptable and learn new concepts quickly • Ability to work effectively in a team environment with aggressive deadlines and multiple priorities • Demonstrated understanding of ITIL processes, operations and procedures • Familiarity with Agile (Scrum) and Waterfall project management methodologies • Advanced Scripting/ Reporting and other classes area highly recommended • Experience in producing enterprise level reports, including compiling data from several different sources • Experience with processes involving problem identification, recovery, escalation and resolution • Able to function well in a fast-paced and adaptive environment • ITIL V3 Foundation Certification (Preferred, but not required)   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 71063 while calling.   Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1),    ServiceNow Administration job openings in other states Jobs List NCDIT - Technical Specialist- Junior (745207) Create date: 27-Aug-2024 Remote No of Submissions : 2 start date :09/09/2024 End date :05/30/2025 submission deadline : 08/29/2024 client info : NCDIT Description : This is a request for a contractor with specific skills in support of ServiceNow and th.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDIT - Technical Specialist- Junior (734378) Create date: 22-Apr-2024 Hybrid No of Submissions : 2 start date :05/13/2024 End date :05/13/2025 submission deadline :04/24/2024 client info : NCDIT Description : **The candidate will need to be onsite as needed, but at least once a month. **Th.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Expert Software Architect-6599 Create date: 13-May-2022 Job Description: Software Architect - Makes high-level design choices and dictates technical standards, including software coding standards, tools, and platforms. Designs multi-leveled architecture or component interactions of a large scale software system. Expert 84+ months - Candidate is able to provide guidance to larg.... (This job is for - ITSM Jobs in NY Albany Architect - (in Albany, NY)) SAN Administrator 3 - 102176 - SP Create date: 30-Mar-2022 start date:4/11/2022 End date:04/07/2023 submission deadline:4/6/2022 client info : ITS Note: * Remote/telework Description: we are looking to contract with a vendor to provide trained, established, experienced IT Professionals,.... (This job is for - GRC Jobs in ND Bismark Administrator - (in Bismark, ND)) KSU ServiceNow Administrator (630676) Create date: 04-Jun-2020 Start Date: 7/1/2020 End Date: 1/1/2021 Submission Deadline: 6/11/2020 Client Info:KSU - UITS Note: * Agency Interview Type:Either Web Cam or In Person Description: The ServiceNow Administrator is responsible for implementing the long-term vision of the ServiceNow platform for the Un.... (This job is for - CSS HTML Jobs in GA Kennesaw Administrator - (in Kennesaw, GA))    ServiceNow Administration job openings in MA Jobs List ITS63 DOT ServiceNow Developer 004 Re-Post-3 -SP Create date: 05-Feb-2019 Bid Number: BD-19-1030-0P100-0P110-35258 Note: RTR form must be signed by Candidate. Submission Deadline: 2/15/2019 04:00:00 PM EST Start Date: 2/25/2019 End Date: 8/24/2019 Client: Department of Transportation Description: Summary Position requires developing technical solutions.... (This job is for - job Jobs in MA Boston Developer - (in Boston, MA)) (Administrator: ServiceNow Administration, ServiceNow Modules, ITIL Process, Project Management Methodologies Agile S in Chelsea, MA)

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