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Manager
(Jobs in Chelsea, MA)
 
Requirement id 117132
Job title Manager
Job location in Chelsea, MA
Skills required Change Management, Development Methodologies, Decision Making Methodologies,
Open Date 03-Jun-2021
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: Change Management, Development Methodologies, Decision Making Methodologies,

Note:

* Interview:Phone or video call

Description:

The Release Manager will own the Release Management life cycle which includes planning, scheduling, coordinating and the management of releases across the Enterprise. With a focus on coordinating various aspects of production and projects into a single integrated process framework. The Release Manager will be joining the IT Service Management organization. The Release Manager will be responsible for ensuring that resources, timelines, and the overall quality of the process are all considered and accounted for.

The incumbent must have in-depth knowledge and hands-on experience with Release Management Process development and ownership.

Position Responsibilities (including but not limited to):

Oversee release management process for the Dept.

Develop and update clearly defined Release Management process documents, KPIs, training material and knowledge articles.

Provide training of the Release management process to others.

Collaborate and communicate with development managers, project managers, Change Management and other Commonwealth and Dept teams.

Review incoming Release Management requests for completeness.

Define, create, and maintain knowledge documents pertaining to Release Management delivery plans.

Identify and manage risks and resolve issues that affect release scope, schedule, and quality.

Develop common strategies for release governance.

Facilitate cross functional communication.

Monitor delivery plans and associated tasks through Service Now reporting and dashboards.

Provide Release Management reporting and updates to Dept senior management.

Manage, publish, and track a release calendar.

Measure release cadence and effectiveness to improve and increase effectiveness through use of release related performance indicators (KPIs).

Create common standards for release formats, release playbooks and release decision making.

Forecast demand for release resources and identify opportunities for greater efficiency

Preferred Qualifications:

3-5 years in-depth experience managing Release Management in an enterprise environment

Highly organized with a thoughtful, methodical approach but without being handcuffed by process or unduly slow and bureaucratic.

Strong creative, communication, and collaboration skills

Demonstrates an excellent level of written and verbal communication skills

Must be a passionate team player

Interpersonal skills such as facilitation, negotiation and working with a variety of internal stakeholders.

Ability to handle multiple projects in a fast-paced environment

Ability to be flexible, adaptable and learn new concepts quickly

Experience building delivery templates and methodology

Application implementation experience

Experience with one or more of the following preferred:

technology/software/SAAS concepts, custom software development
processes and methodologies (including running Agile projects), technology project management and governance

ServiceNow and MS O365 experience preferred

ITIL V3/V4 certification
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117132 while calling.
 
Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1),
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(Manager: Change Management, Development Methodologies, Decision Making Methodologies, in Chelsea, MA)
     
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