SOP Analyst (Jobs in OWINGS MILLS, MA)   Requirement id 20782 Job title Analyst Job location in OWINGS MILLS, MA Skills required IT Professional, Business Analyst Experience, System Analysis, SOP Open Date 22-Sep-2014 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: IT Professional, Business Analyst Experience, System Analysis, SOP Supports multiple complex Enrollment and Billing processes including gathering information about processes and information flows, leading the requirements elicitation and preparing future state processes. Where gaps or issues are discovered in current processes, conducts thorough root cause analysis to target solutions that will resolve complex business/technical issues. Gathers and documents both As-Is and To-Be flows (some spanning multiple functional areas) to identify gaps and redundancies in order to evaluate and define new business solutions. Serves as a liaison between the internal business community, various project teams and technical teams in order to aid the development of technical solutions which meet end user needs. Drives the design and review of test cases. Identifies where new SOPs and training are necessary and acts as a key resource and liaison with Training dept. Requirements: Solid business understanding of Enrollment and/or Billing functions (including enrollment and billing reconciliation and automated enrollment), preferably in the Consumer/Individual market segment. Must be able to quickly learn and effectively communicate business processes to members of the team and organization. Ability to highlight and identify areas of inefficiency, redundancy and gaps. Ability to elicit and analyze various kinds of requirements into a complete, coherent and organized document, then build consensus to validate and finalize the requirements in the business requirements document. Ability to document complex business processes using appropriate modeling techniques (workflow, business process, use case, activity diagram, etc.). Ability to clearly document As-Is and To-Be states of the organization or process. Ability to conduct cost/benefit analyses. Excellent critical thinking skills. Excellent communication, facilitation and leadership skills. Must have written (technical) and verbal communication skills. Needs to be able to lead discussions with all levels of stakeholders and drive to consensus. Needs to be able to liaise well between business SMEs, leadership, project, technical and training teams and work well with different personalities and work styles and in an independent fashion. Has knowledge and background of related technologies and tools (FACETS and/or Pega knowledge preferred). ACA/Healthcare Exchange experience preferred. Possesses an understanding of healthcare industry and uses this knowledge to bring solutions to business groups in order to enhance the enterprises competitive edge.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 20782 while calling.   Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1), IT Professional job openings in OWINGS MILLS, MA Jobs List Workday Soultions Analyst - J-11-049-072 Create date: 17-Sep-2015 Candidate must have experience configuring Workday. 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