Analyst (Jobs in Flint, MI)   Requirement id 139079 Job title Analyst Job location in Flint, MI Skills required Associates Degree, Call Center Experience, Customer Service Experience, Open Date 13-Feb-2023 Close Date Job type Contract to Hire Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Associates Degree, Call Center Experience, Customer Service Experience, Start date :3/6/2023 End Date :3 months from the start date Submission Deadline :02-20-2023 Note: * Job Site On-Site Description : ------------------------------------------ The Service Desk position provides outstanding customer service at all times. The service desks role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required. This high-volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team. Your daily tasks could also include: Detailed Description: * Provide outstanding service to, and build relationships with Huntington colleagues every day * Work individually and as a team to meet and exceed established goals, i.e., call handle time goals, availability goals and quality goals * Maintain up to date knowledge on Huntington products, services, technology, and procedures * Compile documentation necessary for effectively fulfilling customer needs * Document all notes required in the appropriate systems so that staff can be educated and prepared in being successful * Follow up with customers to ensure issue has been resolved * Drive initiatives that improve the service desk * Partner with internal support groups in providing the best service to our colleagues * Other duties as assigned Basic Basic Qualifications: Min 1 year of IT support, customer service and call center experience. This can be a combination of professional work experience, internships, academic projects/ coursework. Associate degree Preferred Qualifications: * Candidates must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule * Previous banking environment experience preferred * Ability to demonstrate professional verbal communication skills * Ability to quickly resolve complex customer problems using various resources including computer screens and other reference material * Ability to professionally handle irate customers * Ability to use a headset and to sit for long periods of time * Experience with Microsoft Office applications and the Internet * A+ and Network+ certifications * HDI certifications   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 139079 while calling.   Other jobs in MI: Ann Arbor (5), Detroit (2), Dimondale (1), Lansing (29), Pontiac (1), Southfield (1), TROY (1), Warren (1),    Associates Degree job openings in other states Jobs List SAO Project Testing Coordinator (749176) Create date: 09-Oct-2024 Hybrid No of Submissions : 4 start date : 11/11/2024 End date : 06/30/2025 submission deadline : 10/14/2024 client info : SAO Note: * Agency Interview Type: Either Web Cam or In Person Description : Agen.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Desktop Support Technician -63115 Create date: 14-Aug-2024 No of Submissions : 4 start date : 08/19/2024 End date :02/14/2025 submission deadline : 08/19/2024 client info : ATL - AIM General Note: * Position Location : On Site Description : Job Title: IT De.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Service Desk Analyst - Temporary - 63018 Create date: 08-Jul-2024 No of Submissions : 3 Start date : 07/15/2024 End Date :10/15/2024 Submission deadline : 07/30/2024 Client Info : APS - IT Note: * Candidate Must Be Local Description : Monitor telephone system and take calls from APS users Log all reported incidents, Fulfil.... (This job is for - job Jobs in GA Atlanta Analyst - (in Atlanta, GA)) NSU - Network Engineer 2 - (729352) Create date: 08-Feb-2024 Start date : 02/19/2024 End date : 07/08/2024 Submission deadline : 2/14/2024 Client info : NSU Note : * Onsite Description : Deploy functional wired/wireless campus networks (LAN,WLAN,WAN). Monitor network performance a.... (This job is for - job Jobs in VA Norfolk Engineer - (in Norfolk, VA)) Applications Developer/Senior Batch COBOL/DB2 - 61161 Create date: 04-Aug-2023 start date : 09/18/2023 End date : 10/31/2025 submission deadline : 08/10/2023 client info : NeOCIO Description : The Senior Applications Developer provides Technical Analyst support within the DHHS N-FOCUS Batch team. The batch team pro.... (This job is for - job Jobs in NE Lincoln Consultant - (in Lincoln, NE))     (Analyst: Associates Degree, Call Center Experience, Customer Service Experience, in Flint, MI)

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