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DevOps Helix Product Experience Analyst
(Jobs in Lansing, MI)
 
Requirement id 149751
Job title Analyst
Job location in Lansing, MI
Skills required Excel, Microsoft Project, Interpersonal And Communication Skills, DevOps Helix Product Experience
Open Date 30-Sep-2024
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Excel, Microsoft Project, Interpersonal And Communication Skills, DevOps Helix Product Experience

Posting title* : Lansing, MI - IT - DTMB - CTO - Network - Business Analyst 5

No of Submissions : 1

Start date : 10/21/2024

End Date : 1 Years from projected start date

Submission deadline : 10/7/2024 10:00:00 AM

Client Info : Network

Note:

* - Interviews: 1st round interviews will be held via MS Teams. There is potential a 2nd round interview could be held in-person, so please make sure your candidate is available to come onsite for an interview if requested.

* Duration: 1 year with extension possible

* Position location: Lansing, MI. Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.

* Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the onsite/hybrid schedule)


Description :

Position Title: Business Analyst5


Short Description: Receive, process, present data, and information regarding our weekly Service Requests (Infrastructure Service Requests). Responsible for gathering business and technical requirements during the client kick off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments.

Complete Description:

? Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
? Ability to obtain and report business and technical requirements
? Facilitate review sessions to discuss projects
? Excellent customer and communication service skills
? Work with multiple network platforms, such as, WAN, MLAN,WLAN, Security, Voice, and Videoconferencing
? Disseminate information effectively to all technical teams, customers, and technical managers
? Understand a large (enterprise) and complex network environment

Skills, Experience and Education:

Bachelors Degree, Required
Organization and Prioritization skills are Mandatory
Communication and Interpersonal skills are Mandatory
Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required
Minimum 1-3 years experience with Clarity is Preferred
Minimum 3-5 years experience with Microsoft Project and Excel is Required
Minimum 2-3 years experience with DevOPs is Preferred
Minimum 3-5 years experience with Remedy/Helix is Required
Minimum 3-5 years working within a Telecommunicationsenvironment is Required
Minimum 3-5 years experience in a large Enterprise setting is Required
Minimum 3-5 years work experience with multiple network platforms is Required
Minimum 3-5 years working with multiple network lines of service is Required
Minimum 5+ years dealing with customers is Required
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 149751 while calling.
 
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(Analyst: Excel, Microsoft Project, Interpersonal And Communication Skills, DevOps Helix Product Experience in Lansing, MI)
     
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