Microsoft Office Suite Sharepoint Written And Verbal Communication Skills Troubles   Requirement id 135304 Job title Analyst Job location in Pontaic, MI Skills required Problem Solving Skills, Service Desk, Desktop Configuration, Microsoft Office Suite Sharepoint Writte Open Date 25-Jul-2022 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Problem Solving Skills, Service Desk, Desktop Configuration, Microsoft Office Suite Sharepoint Writte start date:8/22/2022 submission deadline:09/02/2022. Description: Service Desk Analyst. RESPONSIBILITIES: Engage and empathize with customers to support and resolve technical issues through completion. Develop, foster and maintain highly effective customer interaction. Accurately document all work performed through ticketing system including details and outcomes. Ensure accurate and timely resolution of all assigned issues. Escalate product bugs or un resolvable cases. Collaborate with team members to enhance the customer experience. Main focus will be on support of Microsoft Office 365 on various platforms. Share knowledge amongst the Microsoft support program community via solution documents, social media, technical communities and training recommendations. Participate in product testing, tool building and pilot new projects. Secondarily will back up other team members on Telecom, Hardware and Server incidents. MANDATORY SKILLS / EXPERIENCE: • Passionate about delivering the ultimate customer experience. • Demonstrated professionalism in resolving customer issues. • Success at working in a team environment where a customer obsessive culture is paramount. • Demonstrated problem-solving skills including: identification of issues, obstacles and opportunities and development and implementation of effective solutions. • Demonstrated ability to think on your feet and take a methodical approach to troubleshooting. • Excellent written and verbal communication skills. • Understanding of O365 Suite and environment. • Understanding of O365 capabilities, plans, service descriptions and features • Excellent knowledge and troubleshooting experience in support of legacy Microsoft Office Suites (Outlook, Word, Excel, OneNote, PowerPoint, Visio, OneDrive for Business, etc.)   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135304 while calling.   Other jobs in MI: Ann Arbor (5), Detroit (2), Dimondale (1), Lansing (29), Pontiac (1), Southfield (1), TROY (1), Warren (1),    Problem Solving Skills job openings in other states Jobs List Security Analyst II - 137418 Create date: 19-Nov-2024 No of Submissions : 1 Start date : 12/02/2024 End Date : 06/30/2025 Submission deadline : 11/21/2024 4:00:00 PM Client Info : DOC Note: * Interview Process: Teams Call with Video * Duration: 6/30/25 with 2 years with renewals * Remote/Onsite? Candidate MUST b.... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) Travel RN - 63634 Create date: 13-Nov-2024 No of Submissions : 3 Start date : 12/04/2024 End Date : 03/08/2025 Submission deadline : 11/18/2024 Client Info : TN TDOC Note: * Position Location : On Site * Lowest Current Proposal : USD 85.00 * Bill Rate : USD 90.00 Per Hour Description : <.... 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If the candidate is a high level Angular developer with Angular 9 or newer, please submit them, Thank you! Candidate must be our W2 Employee. Job Description: The Ux Designer must have demonstrated ex.... (This job is for - Architecture Jobs in MI FarmingtonHills Developer - (in Farmington Hills, MI)) Unix/Linux System Admin - Intermediate - 69023 Create date: 02-Nov-2020 Candidate must be our W2 Employee. Job Description : This position provides system support for all UNIX/Linux based software by implementing, monitoring and maintaining systems and application software running under UNIX/Linux. The position also works with software vendors to provide optimum system performance and availability.... (This job is for - Documentation Jobs in MI DEARBORN Administrator - (in Dearborn, MI)) (Analyst: Problem Solving Skills, Service Desk, Desktop Configuration, Microsoft Office Suite Sharepoint Writte in Pontaic, MI)

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