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Visio Consultant
(Jobs in Charlotte, NC)
 
Requirement id 112575
Job title Consultant
Job location in Charlotte, NC
Skills required Project Management, MS Word, Excel, Visio
Open Date 28-Dec-2020
Close Date
Job type Contract to Hire
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Project Management, MS Word, Excel, Visio

Note: 2 weeks remote a month, must sit on site in Charlotte, NC remaining weeks. NO EXCEPTIONS.

Candidate must be our W2 Employee.

Job Description

** THIS POSITION WILL SIT IN CHARLOTTE, NORTH CAROLINA, NO EXCEPTIONS**

Job Description:

JOB TITLE: Business Analyst

Serves as a liaison to the business community in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support (Video, Data, and/or Voice), as well as an understanding of the organizations systems and capabilities. Adapts project data into useful and executable testing plans, and communicates test results and progress toward project completion across the organization. Utilizes understanding of both business process and technical capabilities to implement solutions to the more complex business needs/problems.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience

Support the integration of new products and services, regulatory requirements, tools, technologies and markets into existing operations

Ensure complete analysis and understanding of interdependencies, business risks, risk mitigators that could impact or be impacted by the delivery of new products, services, processes and/or support technologies

Ensure all defined business rules/policies are documented, implemented as designed. Ensure process enablers are working as designed (automated as well as manual). Ensure available technology is leveraged to the fullest extent. Redesign business process where applicable to leverage available or new technologies

Oversee the translation of high level business requirements into functional specifications and then translated to technical specs for configuration and deployment. Develop and maintain library of functions specifications via Change Management processes

Function as the liaison between the business unit and the other supporting functional organizations (IT, OSS, Billing, 3rd Party suppliers, etc.) to properly interpret and deliver to the functional specifications. Ensure alignment between the business operational strategies and technical solutions

Perform other duties as required

PREFERRED QUALIFICATIONS

Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Ability to analyze and interpret data

Ability to quickly identify business problems/opportunities

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to define key performance indicators / metrics

Ability to document, prepare and present data-driven presentations

Ability to make decisions and solve problems while working under pressure

Ability to manage multiple projects at one time

Ability to prioritize and organize effectively

Ability to show judgment and initiative and to accomplish job duties

Ability to supervise and motivate others

Ability to use personal computer & software applications (i.e. Word, Excel, Visio, etc.)

Cross-functional management skills

Knowledge of process and project management

Knowledge of general accounting and billing procedures

Working knowledge of Salesforce

Experienced with CSG and/or ICOMS billing environment(s)

Education

Bachelors degree in Business Administration or related field or equivalent experience

Related Work Experience
Number of Years

Business Operations Analysis experience 3

Pro
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 112575 while calling.
 
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(Consultant: Project Management, MS Word, Excel, Visio in Charlotte, NC)
     
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