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Cross Functional Team Manager
(Jobs in Charlotte, NC)
 
Requirement id 87723
Job title Manager
Job location in Charlotte, NC
Skills required Ms Suite (Projects, Visio, Excel, Word, Power Point), Project Management Professional; CSM;, User Centered Design, Cross Functional Team
Open Date 25-Jan-2019
Close Date
Job type Contract
Duration 24 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: Ms Suite (Projects, Visio, Excel, Word, Power Point), Project Management Professional; CSM;, User Centered Design, Cross Functional Team

Candidate must be our own w2 Employee

Note :
Urgent need!
Selling points for candidate :
Project Verification Info :
Urgent need!

Job Description :

Producer/Digital Project Manager



Our client has been around since 1852, but were not old-fashioned. In fact, they have always been on the forefront of digital innovation. They were one of the first banks to go online, and theyve never stopped innovating.



The CX Producer manages, plans, and organizes the CX effort on projects or programs. You work closely with the studio and project leads, managing day-to-day operations, and supporting the execution of the studio strategy and tactical solutions.



Why youll thrive here

You share our passion for customer experience and problem-solving. You play well with others but you arent afraid to stand up for what you think is right. Youre diplomatic and flexible, and youve got what it takes to influence others. You see the big picture, but you also find satisfaction in making every detail right.



You are calm under pressure and know how to navigate the waters of a fast-paced, creative organization. You live and breathe project management and are always working to foster an environment where all team members can do their best work.



You also:

Have an understanding of the user-centered design process, including personas, task analysis, task flows, content audits, content strategies, and user testing
Understand whats technically possible, and how business rules work with customer experience
Are organized and able to work on several projects at once



What youll be responsible for

Collaborating with DXD Designers, Content Strategists, Producers, and Researchers on multi-device experiences for online and mobile banking, financial education, product information, tools, and applications
Often acting as project lead, coordinating multi-disciplinary DXD project teams, writing creative briefs, estimating scope and sizing, and handling escalations

Working on large projects as well as ongoing maintenance, both independently and as part of a team
Working with project teams to understand business goals and identify customer needs
Partnering with product managers, project managers, developers, business analysts, legal/compliance, and more



As a senior-level Producer, you may also:

Own and maintain standards and guidelines
Present the entire experience to large groups or senior leaders
Moderate working sessions
Participate in early discovery work that helps to determine future strategy
Advocate for change that enhances customer experience and improves process



Minimum Qualifications:



Solid project management skills with ability to manage multiple projects in a cross-functional environment to include project planning, scoping, sizing and ongoing project cost tracking and reporting.
5+ years experience guiding Interaction Designers, Visual Designers, Content Strategist and Front End Developers to produce online and mobile customer experiences
3+ years of design agency or consulting experience with F100 companies.
Proven track record for managing complex creative design efforts
Working knowledge of the customer experience roles and deliverables
Demonstrated experience with user centered design methodology
Proven experience successfully managing a geographically remote team

Proven experience managing vendor delivery including contact negotiation, scoping, writing creative briefs, and problem resolution
Excellent leadership, communication, problem-solving, facilitation, presenta
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 87723 while calling.
 
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