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Child Welfare Applications Data Collection Interpret Data Reviewing NC FAST Case M
 
Requirement id 108736
Job title Consultant
Job location in Durham, NC
Skills required Technical Requirements, Program Management, Business Needs, Child Welfare Applications Data Collecti
Open Date 29-Jul-2020
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Consultant: Technical Requirements, Program Management, Business Needs, Child Welfare Applications Data Collecti

Start Date : 08/10/2020
End Date : 08/09/2021
Submission Deadline : 8/4/2020

Client Info : NCDHHS-NCFAST

Note:

* Interview Type : Either Webcam Interview or In Person

* Extensive statewide travel up to 70% of the time is required in the performance of the work. Travel may include some evenings and weekend days.

* Please note- until receiving notification from the state, this will be remote, however, extensive travel will resume at the discretion of the client.

Description :

It requires the services of a readiness liaison to support change management and readiness for implementation of client Project 4 modules.

Client seeks contract resources to provide on-site support for county department of social services clients users as they learn the clients Case Management System. This is NOT a desktop support and NOT a help desk support position. This position uses knowledge of clients functionality, as well as understanding of how counties provide delivery of services to guide new users in correct navigation and submission of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. This role may coordinate with other NC FAST business team and project team members to troubleshoot, replicate and report errors and/or unexpected outcomes within the system. The County Support Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings, conferences, and other activities to advocate for and foster effective communication, and maintain communication with state and county staff to clarify statutory, policy and procedures concerns impacting or related to one or more program areas.
** Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends. Travel expenses are reimbursed using the states protocol for submitting expenses after travel. Per diem is paid directly to the contractor, most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will, at the direction of management, either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.**
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 108736 while calling.
 
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(Consultant: Technical Requirements, Program Management, Business Needs, Child Welfare Applications Data Collecti in Durham, NC)
     
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