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Visual Studio Cisco WebEx Conferencing Customer Service Analyst
(Jobs in Pembro
 
Requirement id 120722
Job title Analyst
Job location in Pembroke, NC
Skills required Software Trainer, Collibra Tool, Software And Hardware Support, Visual Studio Cisco WebEx Conferencing C
Open Date 07-Dec-2021
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Software Trainer, Collibra Tool, Software And Hardware Support, Visual Studio Cisco WebEx Conferencing C

Start Date :01/4/2022
End Date :06/30/2022
Submison Deadline :12/13/2021

Client Info: UNCP

Note :

* Agency Interview Type: Either Webcam Interview or In Person

Description :

***This position will work full time onsite in Pembroke, NC.
***The max rate for this position is $26.00/hour.

Online Technical Support Analyst

This position is to support campus users by creating and conducting training sessions on new or existing hardware and software. Position will directly support the faculty, staff, classrooms, and other technologies for hybrid or online learning.

Expected Skills: Excellent customer service, able to work without assistance, able to manage medium complexity work efforts, training support, and collaboration and teaching tools (such as Webex, Zoom, Microsoft Teams). Must be able to lift 50 lbs without assistance.

Ideal candidates will have prior experience in Higher Education support units. Specifically including:
Proven ability to develop, create, and conduct training sessions on new or existing hardware and software.
Support experience with Cisco Webex Codec and Crestron technologies for use in classroom instructional spaces.
Software application support, including Office 365, Cisco Webex, Zoom, and other related teaching applications.
Hardware and software support experience in hybrid learning environments (Cisco Webex hardware).
ITSM experience, specifically ServiceNow.
Proven Customer Service experience, with a focus on quality user experiences.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120722 while calling.
 
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* Interview Type : In Person Only

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[**Note : Start Date : 10/1/2012
End Date :3/31/2013**]

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Create date: 03-Apr-2012
[**Note : Closing Date : 4/9/2012 5:00PM**]

[Note : From Date : 5/1/2012
To Date : 11/1/2012]

Description :

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(Analyst: Software Trainer, Collibra Tool, Software And Hardware Support, Visual Studio Cisco WebEx Conferencing C in Pembroke, NC)
     
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