Relational Databases Web Technologies Administrator (Jobs in Raleigh, NC)   Requirement id 146641 Job title Administrator Job location in Raleigh, NC Skills required ServiceNow Implementations, WEB Application, ITIL V3, Relational Databases Web Technologies Open Date 03-Apr-2024 Close Date Job type Contract Duration 9 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Administrator: ServiceNow Implementations, WEB Application, ITIL V3, Relational Databases Web Technologies Remote start date :04/15/2024 End date :01/24/2025 submission deadline : 04/08/2024 client info :NCDOT Description : ***The candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative must come in to drop off his or her equipment on the last day a town expense. ***There will be times when this position will be required for on-site meetings in the Raleigh area, but most of the work will be remote. The candidate will need to reside in North Carolina, preferably within commuting distance to Raleigh. The ideal candidate will have proven implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations. Past work experience with industry leading providers of help desk, IT service management, asset management, network and systems management or similar technologies a definite plus. The system administrators will perform fundamental administration and configuration tasks in the ServiceNow instance including, but not limited to, standard configuration, user administration, security, workflow, date management, and integrations. This role will manage the ServiceNow release cycle three times per year and is dedicated to working directly with ServiceNow application. Responsibilities • Personalize and create forms and fields • Create new applications, modules, and tables • Activate a plug-in • Build reports, gauges, and homepages • Set up Service Level Agreements (SLAs) and monitor SLA workflows • Create and track Service Catalog requests, and items with variables • Create, monitor, modify, and publish Service Catalog workflows with approvals • Follow the notification process back to the Business Rule • Import data into the instance • Create and use update sets to facilitate moving customizations between your instances • Search, populate, and customize the Knowledge Base • Create an Access Control Rule (ACL) • Create global controls for attachments and cookies • Custom scripting • Build third party software integrations • Answering "how to" technical and application configuration questions • Aiding in translating business requirements into technical requirements • Facilitating roll out of new applications and modules • Manage the ServiceNow system upgrades that occur three times per year • Assisting in troubleshooting patch / release management issues The ideal candidate is a college graduate with Computer Science or similar technical degree (or is working towards such a degree) and would have a minimum of 1-2 years of experience with: • Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) • Web applications, networks, protocols and email (SMTP, POP3) • Basic understanding of ITIL v3 methodologies • Understanding of enterprise IT architecture • Working knowledge of relational databases • Experience with database manipulation via a programming language Experience in these areas is a plus: • LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. • Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0. Web Services integrations.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146641 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),    ServiceNow Implementations job openings in other states Jobs List GA TECH ASC - ServiceNow Implementation Specialist (702947) Create date: 24-Jan-2023 start date : 02/20/2023 End date : 06/30/2023 submission deadline : 01/30/2023 client info : Georgia Tech - OIT Note : * Remote * Web Cam Interview Only Description : Assumes 40 hours a week for 52 weeks in support .... (This job is for - CMDB Jobs in GA Atlanta Specialist - (in Atlanta, GA)) Expert Software Architect-6599 Create date: 13-May-2022 Job Description: Software Architect - Makes high-level design choices and dictates technical standards, including software coding standards, tools, and platforms. Designs multi-leveled architecture or component interactions of a large scale software system. Expert 84+ months - Candidate is able to provide guidance to larg.... (This job is for - ITSM Jobs in NY Albany Architect - (in Albany, NY)) IT Training Specialist/Instructional Design (628450) Create date: 21-Apr-2020 start date:5/11/2020 End date:12/18/2020 submission deadline:04/24/2020 client info : Georgia Tech - OIT Note: * Web Cam Interview Only Description: This position will interact on a consistent basis with: unit/campus management, unit s.... (This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA))     (Administrator: ServiceNow Implementations, WEB Application, ITIL V3, Relational Databases Web Technologies in Raleigh, NC)

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