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Install And Configure Network And Local Printers Analyst
(Jobs in Raleigh, NC)
 
Requirement id 53379
Job title Analyst
Job location in Raleigh, NC
Skills required Service Support Analyst, not found, Migrating Data And User Profiles., Install And Configure Network And Local
Open Date 04-May-2016
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Analyst: Service Support Analyst, not found, Migrating Data And User Profiles., Install And Configure Network And Local

Description:


Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.


Required Skills:


* skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
* Installing and imaging new computers and loading of appropriate software for customers.
* Installing local and network printers and other peripherals and configuration of same.
* Migrating Data and user profiles.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 53379 while calling.
 
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(Analyst: Service Support Analyst, not found, Migrating Data And User Profiles., Install And Configure Network And Local in Raleigh, NC)
     
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