Microsoft Office 365 Interpersonal Skills Procedures Documentation DST Analyst   Requirement id 98521 Job title Analyst Job location in Raleigh, NC Skills required Helpdesk Services, MICROSOFT WINDOWS, Apple IOS, Microsoft Office 365 Interpersonal Skill Open Date 02-Oct-2019 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Helpdesk Services, MICROSOFT WINDOWS, Apple IOS, Microsoft Office 365 Interpersonal Skill start date:10/18/2019 End date:10/15/2020 submission deadline:10/4/2019 client info : NCDST Description: Assist in maintaining DST information confidentiality, integrity and availability. Assist troubleshooting user Enterprise Mobile Devices software and hardware issues. Procure and distribute Mobile Devices and accessories. Configure, support and maintain Mobile Devices. Process agency user IT on-boarding and off-boarding requests following an established semi-automated process. Participate in implementation of Identity and Access Governance framework/system which consist of centralizing and automating workflow of IT On/Off boarding requests, providing feedback, assisting in the creation of user documentation and user training. Assist performing user account audits and user awareness training. Interface with and assist other IT groups or team members as necessary to support other IT Security project as needed. Competencies/Knowledge, Skills & Abilities The successful candidate must possess the following knowledge skills: Experience creating, routing and update trouble tickets in a Helpdesk system • Experience with Microsoft Windows and Apple IOS operating systems • Knowledge of security disciplines - identification, authentication, authorization, access control, administration and audit • Basic understanding of Microsoft Office 365 as a service • Ability to effectively adapt to rapidly changing technology and concepts • Proven ability to work under stress in emergencies • Strong analytical and problem-solving skills • Strong team-oriented interpersonal skills; ability to effectively interface with a wide variety of people • Ability to prepare and develop procedures and standards • Ability to make presentations orally and in writing in a logical concise manner • Understand the importance of understanding and catering to DSTs business needs with regards to Enterprise Mobile Device management, with the ability to establish and maintain a high level of DST management trust and confidence. Preference will be given to candidates who have experience with managing supporting Mobile Devices and Mobile Device users in a corporate environment. IT policy / process user training experience;   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 98521 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),    Helpdesk Services job openings in other states Jobs List Help Desk-2 - WISCJP00018125 Create date: 01-Mar-2021 Start Date :03/22/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 03/01/2021 by 8:00 a.m. CT Client Info : DOA – Division of Enterprise Technology (DET) Note : * Duration: Initial Period: 03/22/2021 - 06/30/2021; Renewals/Extensions through 06/30/2022 Descrip.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk-1 - WISCJP00018051 Create date: 26-Jan-2021 Start Date :02/22/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 01/29/2021 by 8:00 a.m. CT Client Info : DOA – Division of Enterprise Technology (DET) Description : This is a re-post of RFS #17905. THIS IS A NON-TRADITIONAL WORK SHIFT. Work S.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) CATS+TORFP J02B8400029-Network Engineer,Helpdesk Spclst -SP Create date: 26-Oct-2018 Note: A Pre-Proposal Conference for this project will be held on Monday, November 5, 2018 at 10:00 a.m. (EST) Note: Client is looking for: A. Network Engineer (Junior) – Two (2) Key Personnel and one (1) non-Key Personnel for a total of three (3) resources Bill Rate - 65, Pay Rate - 50 B. Helpdesk Specialist (Senior).... (This job is for - Jobs in MD Hanover Engineer - (in Hanover, MD))     (Analyst: Helpdesk Services, MICROSOFT WINDOWS, Apple IOS, Microsoft Office 365 Interpersonal Skill in Raleigh, NC)

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