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Requirement id 131869
Job title Manager
Job location in Raleigh, NC
Skills required Project Experience, System Integration, Best Practices, IT Experience Microsoft Project Word And
Open Date 09-Feb-2022
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: Project Experience, System Integration, Best Practices, IT Experience Microsoft Project Word And

Start Date :02/14/2022

End Date :08/01/2022

Submission Deadline: :02/15/2022

Client Info: NCDHHS-ITSM


Note :

* Agency Interview Type: Either Webcam Interview or In Person

Description:


This is a management position and will serve a part of the core leadership team. Staff supervision is an integral component of the role. This role is 100% remote and candidates across the US are encouraged to apply.

The primary purpose of the Quality Manager (QA Manager) is to coordinate and oversee all program quality functions and oversee all NC Medicaid program reviews. The QA Manager is responsible for assuring program quality standards are developed and implemented and standards are evaluated fairly and consistently. This position verifies all program review deliverables are provided by the timeframes requested and follows up to provide additional information as requested by program reviewers. The Quality Manager is also responsible for working with program staff and management to ensure that all aspects of quality assurance deliverables adhere to and are aligned with state and federal program expectations.

The Quality Manager will be responsible for ensuring that this large, complex program of up to fifteen (15) projects is operating optimally and producing high quality outcomes and deliverables on all levels. This means that the Quality Manager will need to establish systems to monitor and report program performance on both the project and program levels. In order to do so, this role will oversee a team Quality Leads that also drive the development of the program processes, partnering with process owners and other key stakeholders. The Quality Leads will also report on the fifteen different projects in a Quality Dashboard that the Quality Manager will develop.

The Quality Manager is also responsible for supporting development of a Program Maturity Roadmap that incorporates Continual Improvement concepts, which will also incorporate Agile Transformation leveraging the Scaled Agile Framework (SAFe) methodology, and Scrum as relevant.

The Quality Manager will be responsible to stand up processes to gather PMO quality metrics that measure quality of PMI and Agile deliverables, process adherence, and templates - and then report them in a Tableau dashboard.

The Quality Manager will set up systems to evaluate program artifacts and adherence to processes. This will include providing direction and guidance to the Quality Leads on how to most effectively evaluate and report on project and program level quality.

The Quality Manager will be an expert in Visio or other process documentation software, and will have excellent facilitation skills. The Quality Manager will also have expert knowledge of PMI processes, methodology, and best practices, as well as Agile (Scrum and SAFe are ideal) methodology. The Quality Manager will also ideally be familiar with ITIL and minimally have ITIL Foundations certification. Six Sigma certification is also considered a strong asset.

The Quality Manager will ideally have extensive experience in both traditional waterfall project management and agile project management. Experience in IT and healthcare project management is strongly desired. This role is expected to be a Subject Matter Expert in program and project organization, and can work independently in mocking up process designs based on best practices combined with program institutional knowledge. Experience in vendor management and outsourcing environments is also an asset, as this program will be establishing processes to manage a complex IT outsourced environment with many vendors, which is a substantial change for the organization. Therefore, Organizational Change Management (OCM) experience is also strongly preferred as the program matures and grows. The ideal candidate al
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 131869 while calling.
 
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(Manager: Project Experience, System Integration, Best Practices, IT Experience Microsoft Project Word And in Raleigh, NC)
     
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