ServiceNow Call Tracking Specialist (Jobs in Raleigh, NC)   Requirement id 142733 Job title Specialist Job location in Raleigh, NC Skills required Networking Protocols, Migrating Data And User Profiles., Technical Field Support Activities, ServiceNow Call Tracking Open Date 10-Aug-2023 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: Networking Protocols, Migrating Data And User Profiles., Technical Field Support Activities, ServiceNow Call Tracking Start date : 08/21/2023 End date : 08/02/2024 Submission deadline : 08/16/2023 Client info : NCDOT Note : * Onsite Description : The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Must be able to assist other technicians in solving complex issues and documenting problem resolution. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 142733 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Networking Protocols job openings in Raleigh, NC Jobs List NCDOT - Specialist- Expert (743653) Create date: 09-Aug-2024 Onsite No of Submissions : 2 start date :09/23/2024 End date :09/15/2025 submission deadline : 08/15/2024 client info : NCDOT Note: * Agency Interview Type: Either Webcam Interview or In Person * This request is for a Desktop Support Specialist to assist Clie.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT- Specialist- Expert (742588) Create date: 09-Aug-2024 Onsite No of Submissions : 2 start date :09/02/2024 End date :09/01/2025 submission deadline : 08/15/2024 client info : NCDOT Note: * Agency Interview Type: Either Webcam Interview or In Person * This request is for a Desktop Support Specialist to assist Clie.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT- Specialist- Expert (732365) Create date: 04-Apr-2024 Onsite start date :04/29/2024 End date :04/28/2025 submission deadline :04/10/2024 client info :NCDOT Description : This person is required to sit onsite. The NCDIT-Transportation is seeking an Expert Specialist resource for.... (This job is for - Peripherals Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (721531) Create date: 26-Sep-2023 Onsite start date :10/09/2023 End date :05/31/2024 submission deadline :10/02/2023 client info :NCDOT Description : This person is required to sit onsite. The NCDIT-Transportation is seeking an Expert Specialist resource for.... (This job is for - Peripherals Jobs in NC Raleigh Expert - (in Raleigh, NC)) NCDOT - Specialist- Expert (717800) Create date: 10-Aug-2023 Start date : 08/21/2023 End date : 05/31/2024 Submission deadline : 08/16/2023 Client info : NCDOT Note : * Onsite Description : The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with t.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC))    Networking Protocols job openings in other states Jobs List ITSS2 IT Security Specialist 2 - 1801 Create date: 22-Jun-2018 Description: Agency Project Scope (Description of Work Needed - Additional background check requirements are to be added here) Recent background check required. Maintain asset inventory Maintain device/application discovery Monitor information security advisories Provide information security communications to P.... (This job is for - Databases Jobs in ID Boise Specialist - (in Boise, ID)) Senior Network Engineer - J-10-993-246 Create date: 23-Jun-2015 NOTE : START DATE : 04/01/2015 END DATE : 09/30/2015 SUBMISSION DEADLINE : 06/26/2015 CLIENT INFO : Comsys Description: Senior Network Operations Engineer Juniper / Cisco 6+ month contract assignment NOTE: P.... (This job is for - job Jobs in FL CELEBRATION Engineer - (in CELEBRATION, FL)) FISVJP00010667 - ETG - Systems Engineer Sr. Create date: 14-Oct-2014 ** Only W2 Employee - No Subcontracting ** Can submit only Green Card and Citizens ** Can submit at higher rate *** Over Time is paid at 1.420 times OT - Extra Hours on Weekdays and Saturdays *** Double Time is paid at 2.0 times DT - Hours worked on Sundays Description: Pos.... (This job is for - TMG SCCM Jobs in OH Dublin Engineer - (in Dublin, OH)) FISVJP00009752 - ETG - Systems Engineer Sr. Create date: 02-Jul-2014 ** Only W2 Employee - No Subcontracting ** Can submit only Green Card and Citizens ** Can submit at higher rate *** Over Time is paid at 1.420 times OT - Extra Hours on Weekdays and Saturdays *** Double Time is paid at 2.0 times DT - Hours worked on Sundays Description: Sen.... (This job is for - TCP IP CIFS Jobs in GA Norcross Engineer - (in Norcross, GA)) Network Security Specialist - J-10-899-099 Create date: 22-May-2014 Senior Network Security Engineer Specific Skills: Candidate with hands-on engineering and administration experience in the following areas will be preferred: - Check Point Firewalls NGX R70 and above top skill needed - Citrix NetScaler Application Firewalls - AlgoSec Firewall Analyzer and FireFlow Sta.... (This job is for - IPSec Jobs in DC WASHINGTON Specialist - (in Washington, DC))    Networking Protocols job openings in NC Jobs List NCDOT ServiceNowTechnical Specialist (728567) Create date: 08-Feb-2024 Onsite Start date :03/18/2024 End Date : 03/17/2025 Submission deadline : 02/12/2024 Client Info : NCDOT Description : ------------------------------------------------------ This person is required to sit onsite. The NCDIT-Transportation is seeking an Expert Specialis.... (This job is for - job Jobs in NC RockyMount Specialist - (in ROCKY MOUNT, NC)) NCDOT - Specialist- Expert (711154) Create date: 17-May-2023 Start date :05/22/2023 End Date :04/26/2024 Submission deadline :05/23/2023 Client Info :NCDOT Description : ------------------------------------------------------ **The position will require onsite work. The manager will allow the candidate to work remotely as much as possible, but field work w.... (This job is for - job Jobs in NC RockyMount Expert - (in ROCKY MOUNT, NC)) NCDOT - Desktop Support Specialist- Expert (705905) Create date: 17-Mar-2023 Hybrid Start date :03/27/2023 End Date :03/27/2024 Submission deadline :03/23/2023 Client Info :NCDOT Description : ------------------------------------------------------ The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the.... (This job is for - job Jobs in NC ElizabethCity Expert - (in Elizabeth City, NC)) NCDOT - Specialist- Expert (694777) Create date: 13-Oct-2022 Start date :10/17/2022 End Date :10/17/2023 Submission deadline :10/18/2022 Client Info :NCDOT Description : ***This is a hybrid position. The candidate will need to be able to get onsite regularly in Rocky Mount, NC. The NCDIT-Transportation is seeking an Expert Specialist resource .... (This job is for - Communication Jobs in NC RockyMount Expert - (in ROCKY MOUNT, NC)) NCDOT - Specialist- Expert (694778) Create date: 13-Oct-2022 Start date :10/17/2022 End Date :10/17/2023 Submission deadline :10/18/2022 Client Info :NCDOT Description : ***This is a hybrid position. The candidate will need to be able to get onsite regularly in Rocky Mount, NC. The NCDIT-Transportation is seeking an Expert Specialist resource .... (This job is for - Jobs in NC RockyMount Expert - (in ROCKY MOUNT, NC)) (Specialist: Networking Protocols, Migrating Data And User Profiles., Technical Field Support Activities, ServiceNow Call Tracking in Raleigh, NC)

Featured Jobs Budgeting Office Consultant (Jobs in Harrisburg, Pennsylvania) PMP Manager (Jobs in Atlanta, Georgia) Javascript Developer (Jobs in Tucker, Georgia) Architecture - - Specialist (Jobs in Raleigh, North Carolina) Typography Power Consultant (Jobs in Nashville, Tennessee) - Consultant (Jobs in Bismarck, North Dakota) SSIS JAVA Analyst (Jobs in Richmond, Virginia) TSOISPF Specialist (Jobs in Columbus, Ohio) Integration IT Specialist (Jobs in Columbus, Ohio) API CI Developer (Jobs in Richmond, Virginia)