PROVEN ANALYTICAL AND PROBLEM SOLVING ABILITIES Federal Regulations Specialist   Requirement id 150531 Job title Specialist Job location in Raleigh, NC Skills required Configuration Management, Technical Specialist, IT Service Management, PROVEN ANALYTICAL AND PROBLEM SOLVING AB Open Date 18-Nov-2024 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: Configuration Management, Technical Specialist, IT Service Management, PROVEN ANALYTICAL AND PROBLEM SOLVING AB Hybrid No of Submissions : 2 Start date : 11/01/2024 End Date : 05/30/2025 Submission deadline : 11/20/2024 Client Info : NCDIT Note: * Agency Interview Type: Webcam Interview Only Description : ------------------------------------------------------ The Service Configuration Manager is essential in establishing, maintaining, and governing the Configuration Management Database(CMDB) in preparation for the implementation of the ServiceNow platform. This role ensures that the agencys IT infrastructure, services, and assets are accurately recorded, tracked, and maintained to facilitate smooth integration with ServiceNow. Key responsibilities include managing the configuration management team and ensuring the accuracy and completeness of the configuration management system. The Service Configuration Manager will develop, implement, and oversee policies and procedures that uphold the integrity of the configuration management processes, aligning with industry best practices and state regulations to enhance service delivery and change management. Additionally, this role involves chairing the Configuration Control Board, coordinating all configuration management activities to ensure compliance and effective oversight. Key Responsibilities: Design and architect the configuration management system, including the creation and maintenance of a configuration model that ensures all configuration items (CIs)—including hardware, software, cloud services, and virtual assets—are accurately recorded and classified. Plan and oversee the implementation of the Configuration Management Database (CMDB), ensuring it meets the ongoing and evolving requirements of IT and the business. Architect changes to the configuration management system to ensure that the system is meeting the ongoing and evolving requirements of IT and the business. Document standard operating procedures for service configuration management and develop a training program for the configuration management team and stakeholders. Work with the internal controls department to audit the configuration management system for accuracy and compliance. Work with the internal controls department to audit the configuration management system for accuracy. Collaborate with business leaders and business analysts to ensure that the configuration management system is providing value to the organization. Assess and authorize changes to the configuration model and configuration management system. Direct and mentor the team of configuration management analysts, ensuring compliance with defined standards and procedures. Oversee security, backup, networking, patching, updating, and change management tasks related to the configuration management system Monitor the quality of data within the CMDB and maintain accurate records of all configuration items (CIs), including hardware, software, cloud services, and virtual assets. Track the lifecycle of CIs from requisition to retirement, ensuring accurate and up-to-date records. Collaborate with the Change Advisory Board to evaluate the impact of changes on the environment using information from the CMDB. Chair the Configuration Control Board (CCB) to approve and oversee changes to the configuration management system and its infrastructure. Review and approve significant changes to the IT infrastructure that could affect the CMDB. Facilitate audits to verify the accuracy and integrity of the CMDB data and resolve any compliance issues. Facilitate communication between IT and business units to ensure alignment with Configuration Management goals. Mentor and train teams on Configuration Management best practices, policies, and procedures. Qualifications:   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 150531 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),    Configuration Management job openings in other states Jobs List Desktop Support IV - 134565 Create date: 30-Aug-2024 No of Submissions : 2 Start date : 10/07/2024 End Date : 06/30/2025 Submission deadline : 9/9/2024 at 4:00PM CST. Client Info : DPI Note: * Interview Process: Teams interview * Duration: 6/30/25 with probable extensions. * Remote or On-site? Hybrid 60% onsi.... (This job is for - Administration Jobs in WI Madison Consultant - (in Madison, WI)) SECURITY ANALYST - ADVANCED - 11010-1 Create date: 10-Nov-2023 Start date :12/11/2023 Submission deadline :11/16/2023 Client Info : Department of Motor Vehicles Note : INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? 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(This job is for - SIEM Jobs in SC BLYTHEWOOD Analyst - (in Blythewood, SC)) Test Engineer V - QA Mobile Automation Engineer (1 Of 2) Create date: 20-Dec-2021 start date:1/3/2022 End date:06/30/2022 submission deadline:12/22/2021 client info : OIT Description: The QA Mobile Automation Engineer participates as a critical member of the Product Delivery Team. They will be a subject matter expert and provide t.... (This job is for - BASH Jobs in CO Denver Engineer - (in Denver, CO))     (Specialist: Configuration Management, Technical Specialist, IT Service Management, PROVEN ANALYTICAL AND PROBLEM SOLVING AB in Raleigh, NC)

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