COTS MS Office TechLead (Jobs in Raleigh, NC)   Requirement id 135048 Job title Tech Lead Job location in Raleigh, NC Skills required Software Development, Communication Skills, Project Analyst, COTS MS Office Open Date 13-Jul-2022 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Tech Lead: Software Development, Communication Skills, Project Analyst, COTS MS Office Start Date : 07/25/2022 End Date : 12/30/2022 Submission Deadline : 07/19/2022 Client Info : Description : Candidate must come onsite the first day to collect equipment then can work remotely. The North Carolina Administrative Office of the Courts seeks qualified Senior Technical Writer to support its mission to protect and preserve the rights and liberties of all the people by providing a fair, independent, and accessible forum for the just, timely, and economical resolution of their legal affairs. The NCAOC has signed a contract with a vendor to provide an integrated case/financial management system to replace multiple legacy applications. The Senior Technical Writer responsibilities but not limited to: - Conduct interviews and translate technical information into clear, concise documents to be used by technical and non-technical personnel. - Develop and/or maintain the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals; installation guides; computer operations and program maintenance manuals; and contingency operations; backup, recovery, and restart procedures; proposals, presentations, reports, standard operating procedures (SOP), policies and procedures. - Edit special reports or any other deliverables and documents - Write and edit end-user and internal-user knowledge-based content describing vendors services and troubleshooting processes - Collaborate with managers to optimize and maintain internal and external content for usability and accessibility, while maintaining a high bar for quality - Work directly with managers to produce high-quality knowledge-based articles - Work collaboratively with the internal PMO team to conceptualize and develop content that strengthens the vendors product - Manage all aspects of the documentation process—from planning to content maintenance - Peer review knowledge-based technical, and program documents for grammar, content, and style of writing - Demonstrate the ability to document business processes This position reports to the PMO and QA Administrator. Staff work hours are typically 8:00 AM – 5:00 PM, Monday – Friday. Occasional evening and weekend work may be required. KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: Candidate must have: - 4-6 years of full-time technical writing in a software development environment - Excellent verbal and written communication skills - Excellent organizational, decision-making, and time management skills - Ability to prioritize and manage multiple issues and projects - Minimum (5) years of experience documenting processes and workflows using Microsoft Office Software - Proven success designing, writing, and editing technical documentation for a software development community - Ability to adapt and prioritize work independently in a dynamic environment - Have strong written and content creation skills - Be able to self-direct, multi-task, and prioritize assignments - Be highly organized with acute attention to detail in a deadline-driven environment - Ability to work with minimal assistance with a can-do attitude. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: BA/BS in English, Computer Science, or related field. Additional experience can be substituted in lieu of degree.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135048 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Software Development job openings in Raleigh, NC Jobs List NCDHHS Business Analyst- Senior (746399) Create date: 06-Sep-2024 No of Submissions : 1 Start date : 09/23/2024 End Date : 07/14/2025 Submission deadline : 09/12/2024 Client Info : NCDHHS-AM Note: * Agency Interview Type : Webcam Interview Only * Remote Description : Primary tasks include: • Identify and docum.... 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