Installing And Imaging New Computers And Loading Of Appropriate Software For Custo   Requirement id 88026 Job title Expert Job location in Wake Durham Counties, NC Skills required Migrating Data And User Profiles., Techinical Support, Service Now Expertise, Installing And Imaging New Computers And Open Date 31-Jan-2019 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Expert: Migrating Data And User Profiles., Techinical Support, Service Now Expertise, Installing And Imaging New Computers And Start Date :05/26/2017 End Date :12/31/2017 Submission Deadline :05/22/2017 Client Info : Description : The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the following counties: Wake, Durham, Person, Granville, Orange, and Vance. **TRAVEL REQUIRED** Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 88026 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),        Migrating Data And User Profiles. job openings in NC Jobs List NCDOT - Specialist- Expert (747185) Create date: 17-Sep-2024 No of Submissions : 2 Start date : 09/30/2024 End Date : 12/20/2024 Submission deadline : 09/23/2024 Client Info : NCDOT Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : The NCDIT-Transportation is seeking a.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (743653) Create date: 09-Aug-2024 Onsite No of Submissions : 2 start date :09/23/2024 End date :09/15/2025 submission deadline : 08/15/2024 client info : NCDOT Note: * Agency Interview Type: Either Webcam Interview or In Person * This request is for a Desktop Support Specialist to assist Clie.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (717800) Create date: 10-Aug-2023 Start date : 08/21/2023 End date : 05/31/2024 Submission deadline : 08/16/2023 Client info : NCDOT Note : * Onsite Description : The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with t.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (717799) Create date: 10-Aug-2023 Start date : 08/21/2023 End date : 08/02/2024 Submission deadline : 08/16/2023 Client info : NCDOT Note : * Onsite Description : The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work wi.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (656469) Create date: 06-Jul-2021 Start Date :07/12/2021 End Date :07/12/2022 Submission Deadline :07/12/2021 Client Info : NCDOT Note : * Agency Interview Type: Either Webcam Interview or In Person Description : This person is required to sit on site. It is seeking an Expert Sp.... (This job is for - job Jobs in NC ChowanCounty Expert - (in Chowan County, NC)) (Expert: Migrating Data And User Profiles., Techinical Support, Service Now Expertise, Installing And Imaging New Computers And in Wake Durham Counties, NC)

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