Documentation CMDB Change Management Requirements Gathering Administrator (Jobs   Requirement id 13104 Job title Administrator Job location in Jersey City, NJ Skills required Interpersonal Skills, HP ITSM, System Administration Experience, Documentation CMDB Change Management Req Open Date 04-Apr-2013 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Administrator: Interpersonal Skills, HP ITSM, System Administration Experience, Documentation CMDB Change Management Req Our client is looking for an ITSM Tools Administrator. This position will work closely with the ITSM Tool Lead in the implementation and roll out of the IT Service Management Tool strategy. This individual will work closely with the ITSM workstream leads gathering requirements and assist in architecting viable solutions for integrating the Service Management process functionality. The Tools Administrator will assist in the collection and reporting of tool performance metrics with an eye for improving process flows and tool performance where applicable. Responsibilities: Perform configurations and customizations of ITSM processes (CMDB, Service Catalog, Incident, Service Level and Change Management); Maintain the integrity of data & its relationships in production & non-production environments. Participate in requirements gathering with process design teams & perform analysis, design, development, testing and deployment of new process workflow. Train & coach tool management staff including positioning of career development and provide mentor support. Requirements: - Strong experience with HP ITSM products (specifically: Asset Manager and Universal Discovery) Hands-on experience with the implementation, configuration and use of one or more leading IT Service Management tools, including ITSM process design, implementation, operation and/or improvement. (ServiceNow, CA, BMC, HP, or Tivoli) - Certifications are a plus. Perform top-level administration of ITSM tool and be the primary contact for both end-users and other administrators. Hands on experience in Service Center implementations, customization, tailoring, integrations and systems upgrades. Provide system administration and support in identifying and resolving various technical issues. Maintain the integrity of the tool(s) across production and non-production environments Coordinate the installation of vendor-provided updates and new releases. Effective oral and written communication skills in order to coordinate communications, preparations and training activities Assist with software upgrades and maintenance upgrades on software related to ITSM tools in production and test environments. Create and update ITSM tool system documentation. Must have strong interpersonal skills. - Prior Banking/Financial industry experience a big plus.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 13104 while calling.   Other jobs in NJ: Edison (2), Englewood Cliffs (1), Ewing (2), Franklin Lakes (7), Hamilton (3), Hightstown (7), Hopewell (2), Jersey City (3), Little Falls (1), Maplewood (1), Mercer County (3), Mount Laurel (11), Mt Laurel (4), New Brunswick (1), Newark (1), Princeton (4), Somerset (9), Trenton (123), Unknown (2), Warren (7), Wayne (1),    Interpersonal Skills job openings in other states Jobs List NCDOT - Technical Specialist- Junior (749799) Create date: 22-Oct-2024 Hybrid No of Submissions : 2 start date : 10/26/2024 End date : 10/25/2025 submission deadline : 10/28/2024 client info : NCDOT Note: * Agency Interview Type: Webcam Interview Only * **The candidate will need to come onsite on the first day to collect equipme.... 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Please do not resubmit the same candidates. job Jobs in WI Madison Consultant - (in Madison, WI)) Oak-0000000728 Performance Audit Services - NSPO Create date: 25-Sep-2024 Bid URL: https://www.bidnetdirect.com/private/solicitations/4342646351/abstract?utm_campaign=solicitation_category_match&utm_source=system_vendor&utm_medium=email&utm_content=body-sol_abstract_link Note: Online Submission Submission Deadline:10/17/2024 12:00 PM MDT Start Date: 11/11/2024 End Date: 11/11/2029 job Jobs in MI Waterford Consultant - (in Waterford, MI)) VSP - BA - Criminal Justice Analyst - (747608) Create date: 19-Sep-2024 Onsite start date :10/14/2024 End date :12/31/2025 submission deadline : 9/24/2024 client info : VSP Note: * Agency Interview Type: In Person Only * Selected candidate must work full-time onsite at VSP headquarters, North Chesterfield. Pls do not submit if candidate is .... (This job is for - job Jobs in VA NorthChesterfield Analyst - (in North Chesterfield, VA)) NCDOT - Technical Specialist- Junior (745003) Create date: 10-Sep-2024 No of Submissions : 2 Start date : 09/01/2024 End Date : 08/31/2025 Submission deadline : 09/16/2024 Client Info : NCDOT Note : * Agency Interview Type : Webcam Interview Only * Hybrid * NCDIT-Transportation Web Systems group seeks a Cloud DevOps Expert with pro.... (This job is for - DevOps Jobs in NC Raleigh Specialist - (in Raleigh, NC))     (Administrator: Interpersonal Skills, HP ITSM, System Administration Experience, Documentation CMDB Change Management Req in Jersey City, NJ)

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