ServiceNow ITIL Certification ITSM Active Directory LDAP Scripting Languages Analy   Requirement id 44490 Job title Administrator Job location in Jersey City, NJ Skills required Bachelors Degree Or Equivalent, IT Service Management, System Administrator, ServiceNow ITIL Certification ITSM Activ Open Date 27-Mar-2015 Close Date Job type Not specified Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Administrator: Bachelors Degree Or Equivalent, IT Service Management, System Administrator, ServiceNow ITIL Certification ITSM Activ Responsible for configuring and administering ServiceNow ITSM tool at a global level. This role will work with the IT Service Management leadership to develop technical solutions that satisfy the business needs of the Technology organization and other departments seeking to use ServiceNow internally. Extensive experience supporting day to day ServiceNow administration for Incident, Request, Problem and Change modules. Independently articulate product enhancements and engineer them into ServiceNow After hours support will be required. Responsibilities: Administer ServiceNow tool Configure Application UI Configure Workflow Customize ServiceNow applications, able to build reports and KPIs with the ServiceNow standard reporting tool. Facilitate rollout of new applications and modules Handle general updates and configuration changes/requests Identify system deficiencies and recommend solutions Prioritize multiple tasks effectively Assist with the migration from BMC SDE to the new ServiceNow application modules with little or no disruption to IT operations Drive compliance with IT Service Management standards Protect the baseline reference documentation and files Understand the requirements of ITSM Program technological scope, its complexity, and required functionality Responsible for developing and maintaining policies and standards in accordance with company guidelines, business requirements, and associated attributes Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible Ensure tool configuration consistency across dev Ability to write concisely, with excellent grammar, spelling and choose effective wording. Assist Help Desk Supervisor with report creation. Willingness to take ownership of problem/request and see it to resolution. Enhance customer relationships with other Help Desk and Business Units. Follow-up with users and technical staff to ensure problem resolution and customer satisfaction. Qualifications: - Bachelors degree (or equivalent work experience) in software engineering or related field - 5 - 8 years in IT Service Management - ServiceNow Certified System Administrator Certification ITIL v2 or v3 Foundation Certification preferred - 3-5 years experience working with ServiceNow - Previous experience in deploying ITSM tool - Knowledge in ITIL governance and control processes and procedures - Knowledge and direct experience with build automation development and standards - Prior direct involvement with development, quality assurance, and operational support activities. - Experience conducting requirements analysis activities - Working knowledge of Active Directory, LDAP and Single Sign-On (SSO) Integration - Experience with scripting languages (JavaScript, Windows) - Ability to work with global diverse teams - Strong analytical and problem solving skills - Excellent communication, interpersonal and collaboration skills - Ability to mentor others about proper ServiceNow administration processes and value - Work collaboratively and effectively within cross-functional teams   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 44490 while calling.   Other jobs in NJ: Edison (2), Englewood Cliffs (1), Ewing (2), Franklin Lakes (7), Hamilton (3), Hightstown (7), Hopewell (2), Jersey City (3), Little Falls (1), Maplewood (1), Mercer County (3), Mount Laurel (11), Mt Laurel (4), New Brunswick (1), Newark (1), Princeton (4), Somerset (9), Trenton (123), Unknown (2), Warren (7), Wayne (1),    Bachelors Degree Or Equivalent job openings in other states Jobs List VDH Data Scientist 2 (688533) Create date: 29-Jul-2022 REMOTE Start date :08/15/2022 End Date :08/14/2023 Submission deadline :8/3/2022 Client Info :VDH Description : *local candidates strongly preferred. Assist with complex data cleaning, integration, and analysis of public health data. The Data Scientist will collaborate wi.... 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