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Change Management UnixLinux JavaJ2EE Application Support Analyst
(Jobs in Jerse
 
Requirement id 98462
Job title Analyst
Job location in Jersey City, NJ
Skills required IT Support, Incident Management, Risk Analysis, Change Management UnixLinux JavaJ2EE App
Open Date 01-Oct-2019
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: IT Support, Incident Management, Risk Analysis, Change Management UnixLinux JavaJ2EE App

Description:

Responsibilities include:

Prioritize issues coming in directly or from L1 support
Lead investigations and resolutions for incidents and engage the required groups including Infrastructure Support and Application Development teams (as needed)
Interact with application support vendors for assistance as needed
Track the incident throughout the life cycle and ensure it is closed on completion
Coordinate with the Senior Incident Officer/ Production Services Application Lead to provide information needed for updates
Participate in root cause analysis to identify problems underlying the incidents and rectify to prevent recurrence
Identify if a change record is required to resolve an issue and follow standard procedure to open the changes
Participate in CABs as needed to follow-through any changes opened for issue resolution
Support completion of the PTO checklist as needed
Apply application patches and fixes
Proactively identify and manage continuity, security and resiliency risks that impact the business
Perform business impact assessments in coordination with Production Service Leads

Required Skills/ Experience:

Experience in IT Support, Incident, Problem, Risk, Capacity, Knowledge, Service Continuity, Resiliency, Event and Change Management
Experience supporting 100-200 applications for the business
Experience managing UNIX/Linux/Aix environment
Experience in L2 Application Support/ DevOps.
Java/ J2EE Application Development experience
Experience supporting security applications (IAM, entitlements, etc) is highly desired.
Ability to learn new applications and infrastructure and understand the business architecture touch points.

#JAVA #J2EE #Cybersecurity #Info security #IAM #Application Support
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 98462 while calling.
 
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