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Databases Troubleshooting Specialist
(Jobs in Albany, NY)
 
Requirement id 86734
Job title Specialist
Job location in Albany, NY
Skills required Help Desk Environment, Microsoft SQL, Software Solution Architect, Databases Troubleshooting
Open Date 24-Dec-2018
Close Date
Job type Contract
Duration 24 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: Help Desk Environment, Microsoft SQL, Software Solution Architect, Databases Troubleshooting

Start Date :02/01/2019
End Date :02/01/2021
Submission Deadline :02/01/2019

Description :

we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

It currently seeks a Hardware/Software Helpdesk Support Specialist to join our team in Albany, New York.

**Need locals with in-person interview available.
Due Date: 12/28/2018
Need 2 References with resume (please send via email)

Mandatory Skills - 5+ years of experience as a Developer-Service Desk Desktop Admin support

Job Description:
Assist end-user customers and resolve users technical problems.
Ghost PCs when necessary.
Manage user accounts.
Maintain inventory of equipment and software.
Perform hardware repairs on PCs and laptops, printers and bar code scanners.
Assist in the setup and installation of TraCS software.
Setup and troubleshoot and administer Oracle, MS SQL and Access databases.
Support and troubleshoot application issues.
Coordinate and Conduct classroom style trainings to local police agencies.
Develop training materials such as FAQs, how to guides, manuals, course curriculums, CD/DVDs.
Conduct testing of application.
Develop test plans for testing application.

Mandatory Qualifications:
60 - 84 Months Experience in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms, beyond that of a Programmer; Candidate is able to work without assistance and can provide leadership for others; may have advanced education.
Minimum 60 months of full-time experience working with end users to troubleshoot both hardware and software issues.

Additional nice to have skills:
Minimum 48 months of experience working in a second-tier help desk environment.
Minimum 36 months of experience in developing test plans and performing system level testing.
Minimum 24 months of installation and support of mobile hardware and software solutions (Printers, scanners, GPS, in-vehicle software, etc.)
Minimum 36 months of experience in conducting technical and end-user training in a classroom environment.
Minimum 36 months of experience in developing technical documentation and training materials.
Minimum 12 Months of experience in Oracle, Microsoft SQL and Access databases.
Minimum 12 months of experience supporting Traffic and criminal software (TraCS) in a law enforcement environment.
Bachelors Degree
Minimum 12 months of experience in configuring and troubleshooting wireless devices including Microsoft IIS
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 86734 while calling.
 
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(Specialist: Help Desk Environment, Microsoft SQL, Software Solution Architect, Databases Troubleshooting in Albany, NY)
     
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