SQL Data Extraction Troubleshooting IT Customer Service Computer Science Engineer<   Requirement id 44480 Job title Engineer Job location in New York, NY Skills required Access Developer, Excel, Scripting, SQL Data Extraction Troubleshooting IT C Open Date 27-Mar-2015 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: Access Developer, Excel, Scripting, SQL Data Extraction Troubleshooting IT C Candidate has to be strong in terms of communications and would be able to explain IT issues in laymens terms to the business in the New York office. The successful candidate will need to communicate frequently with our New York users in :- 1) Providing an initial point of contact for application access type support issues and collating and helping to track generally IT queries around the implementation of a new CITRIX platform. 2) Performing some lightweight development tasks e.g. Access, Excel, possibly some scripting, SQL etc needed for data extraction and data formatting. 3) Helping to coordinate, track and oversee testing of applications provided by the CITRIX farm currently being rolled out. This may involve some test case preparation. 4) Providing some Level1, 2 & 3 support coverage of the Prime Fund Services applications under the CITRIX platform. From around the end of May onwards this will be the bulk of the role. 5) Interacting with IT Infrastructure and IT desktop support teams to help track, investigate and resolve issues. Summary: Troubleshoot highly technical problems, which may require assessing source code to analyze and resolve problems. This requires advanced troubleshooting skills and must be able to adapt and create non-standard approaches to problem solving. Job Responsibilities: Organize and lead multi-functional teams during customer service disruptions, configuration management, new feature deployment and new product implementations Perform code upgrades without supervision. Be responsible for, and master multiple subject matter areas of responsibilities. Identify and document best practices within their subject matter areas of expertise. Provide continuous process improvement suggestions. Maintain and document Standard Operating Procedures. Skills: Complex troubleshooting in a mission critical production environment. IT Customer Service/Problem Management Resolution experience. Education/Experience: Bachelors degree in a technical field such as computer science, computer engineering or related field required.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 44480 while calling.   Other jobs in NY: Albany (4), Bethpage (6), BUFALLO (1), Buffalo (6), Commack (4), Commack Long (1), Jericho (5), Long Island (4), Long Island City (2), Manhattan (5), Midtown NYC (1), New York (41), New York City (8), NYC (2),    Access Developer job openings in other states Jobs List NJ DOL - Senior Consultant 1 - ForgeRock Specialist (681285) Create date: 25-May-2022 Start Date :05/16/2022 End Date :09/30/2022 Submission Deadline :5/30/2022 Client Info :LWD - Information Technology Description : The existing ForgeRock environment needs to be upgraded from an on-premise solution based upon ForgeRock Identity Platform from OpenAM 13.5 and OpenDJ 2.6 to the mo.... 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