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Presentation Skills Work Independently And Perform Job With Minimal Supervision Re
 
Requirement id 104102
Job title Specialist
Job location in Rochester, NY
Skills required Implementation Support, Specialist- Expe, User Support, Presentation Skills Work Independently A
Open Date 27-Feb-2020
Close Date
Job type Contract
Duration 24 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
   Email Recruiter: coolsoft
Job Description Specialist: Implementation Support, Specialist- Expe, User Support, Presentation Skills Work Independently A

Note:

* Please be advised responses are due no later than 3/9/20.

Responsibilities

Are you a tech & IT geek? We have a 24-month project with our client in Rochester, NY that requires an Implementation Support Specialist, Mid-Level

Provide support for child welfare applications and initiatives.

Day-to-Day Tasks include, but not limited to:

Provide CONNECTIONS user support via in-person, email and telephone
Provide direct, on-site instruction to individual users and small groups
Provide instruction on newly released functionality
Deliver presentations to line staff
Conduct business process review
Monitor compliance with data entry requirements
Develop remedial steps to increase data entry compliance
Review training materials
Provide technical assistance with data warehouse

Mandatory Qualifications:

Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms
36 - 60 months-Candidate is able to work independently, without assistance

Preferred Qualifications:

48 months of experience supporting users of SACWIS or CCWIS.
48 months of experience providing implementation support services for new application builds in a child welfare environment.
48 months of experience providing on-site user support for a large scale (15k + users) distributed application
48 months of experience in change management planning and implementing change
48 months of experience in providing user training or technical assistance in a child welfare environment.
Bachelors Degree

Languages
Must have

English
Native or bilingual proficiency

Additional vendor information

Candidates need to meet 60% of the Preferred Qualifications to qualify for the position.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 104102 while calling.
 
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(Specialist: Implementation Support, Specialist- Expe, User Support, Presentation Skills Work Independently A in Rochester, NY)
     
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